Windows 10: Most Recent Windows 10 Update Killed Sound

  1.    09 Sep 2015 #1

    Most Recent Windows 10 Update Killed Sound

    Hello all. I am running Windows 10 on a desktop PC. I downloaded the free update many weeks ago and it's been running very smoothly until recently. Yesterday, Windows 10 downloaded and installed a new update, after which my PC began running much slower on start-up, and my speakers no longer worked. I went into the device manager and updated all the drivers, and did the troubleshooting techniques that pretty much every page on the 'net recommends for Windows 10 sound problems, but nothing fixed the problem. I'm not super tech savvy so I don't really know what to do at this point, and I really don't want to have to spend my whole weekend trying to fix this issue. Any help would be appreciated. Thanks in advance. :)
      My ComputerSystem Spec

  2. jds63's Avatar
    Posts : 3,105
    Windows 10 Pro 64 bit
       09 Sep 2015 #2

    What kind of speakers do you use and meaning it killed your speakers ? Maybe speaker connection is an issue, but most likely something with sound device settings or drivers. What exact steps have you tried. Anyone of filling in system specs here or listing them as it helps us more to help you.
      My ComputerSystem Spec

  3. Posts : 1,889
    Win 10 X64 Pro 1803 17751.1
       09 Sep 2015 #3

    Uninstall the update?

    You'll probably get it back quickly, but you could verify that it is connected with the problem.
      My ComputersSystem Spec

  4.    09 Sep 2015 #4

    Go to installed updates and see if Windows installed a new audio driver.
    If so then download the latest from the manufacture such as Realtek then uninstall the one that was installed without your consent then install the one from the manufacture.
    This is why I disabled auto update because Microsoft in it's wisdom installs crap when what might works for someone else might not for you which is a pain the ass if you ask me.
    There is a way to hide that update so they can't do it again just search the forums.
      My ComputerSystem Spec

  5.    10 Sep 2015 #5

    Check if a new driver actually was installed. Go to
    Control Panel, Device Manager, Sound, Video.... , Double click on your particular sound card, Events tab.
    You should see a list of what happened when in terms of driver installation.
    If you see a new one has been installed, you could try going to the Driver tab, and Roll back driver.
    (If Roll back driver is greyed out, your PC presumably has only had one driver installed).
      My ComputerSystem Spec

  6.    20 Sep 2015 #6

    Thank you all for your suggestions. I tried them all over the course of the last week or so to no avail...and then today I turned my computer on and my sound mysteriously returned. The issue seems to have resolved itself. I don't know what was wrong, or what happened to fix it, but I'm glad I don't have to mess around with it anymore!

    I sincerely appreciate everyone who took the time to try to help! Thank you! :)
      My ComputerSystem Spec


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