Bad Hard Drives

  1. Posts : 42
    Win 10 Pro

    Bad Hard Drives

    I have a major compliant about how the storage port drivers work on my computer. Here's the rundwown. When scanning a disk fofor errors on the surface is there is a long delay in reading/writing the miniport driver issues a event ID153 that is logged in event viewer notifying the system that is going to retry the operation. If the read/write operation fails continually the miniport driver notifies the storport driver that the read/write operation has failed several times so the storport driver resets the port in trying to rectify the situation. This causes the attached hardware to disconnect from the system causing I/O errors and bad sectors and file system corruption issues that are visible in event viewer after a restart.
      My Computer

  2. Posts : 6,651
    Windows 11 Pro - Windows 7 HP - Lubuntu

    Bad sectors is a hardware issue and can't be fixed. If bad clusters, bad sectors etc is growing the drive is failing.
    File system corruption issues is a logical issue that can be consequence of a failing drive.

    Open a CMD window as administrator and type:
    chkdsk c: /f
    It will say your disk is in use and ask if you want to schedule to next start = yes
    Check disk log Read Chkdsk Log in Event Viewer

    Download extract and run CrystalDiskInfo. It's a portable. Doesn't need to install.
      My Computers

  3. Posts : 4,698

    When scanning a disk fofor errors on the surface
    Using what ?
      My Computer

  4. Posts : 42
    Win 10 Pro
    Thread Starter

    two external hard drives give "An unspecified error occurred

    "An unspecified error occurred (6e74667363686b2e 15bc)" when scanning using chkdsk with /f switch if I just use chkdsk and don't include the /f switch the scan completes with no error. If I use the /r switch there is the same "An unspecified error occurred (6e74667363686b2e 15bc)" message after hours of looking for bad sectors. I used command prompt in recovery options to do the same scan with the /f and /r swictches enabled. both scans failed with "An unspecified error occurred (6e74667363686b2e 15bc)" but one time it displayed the message Repairing (MFT)Mirror and then gave "An unspecified error occurred (6e74667363686b2e 15bc)". I used testdisk to look at the boot sector on one of the drives and the boot sector was listed as OK but the backup was listed as BAD I tried to copy the OK boot sector to the backup location but the program said there was a write error. and it couldn't write to the boot sector. I used HDtune to do a quick scan on one drives and it was all green however when I did the same scan on one of the drives it showed two or three red sectors near the beginning of the scan. I looked in Event Viewer and there were a bunch of ID 7's and disk errors and a bunch of ID 153 retries and a bunch of ID 129's Port Resets

    - - - Updated - - -

    I have crystaldiskinfo however it doesn't show any health data for either one of the drives. I also have a program called Victoria HDD Repair and I used the test&Repair tab to scan one of the drives and there were 29 warnings and unfortunaly i had to do a restart because of windows updates so I couldn't finish the surface scan. HWIFO64 listed that both of the drives are compatible with USB 2.0 but my computer only has 2 USB 2.0 ports meant for keyboard and mouse. Right now I have both problem drives connected to those USB 2.0 ports. The rest of the USB ports on my computer are USB 3.0 and there's two USB 3.1 Ports one type A and one type C. The Victoria program says that neither drive supports the SMART Tests. So I can't get health data on the drives. I tried to do a backup using the Acronis software to one of the drives but it backed it up however when I went to open the backup it said it was corrupted.
      My Computer

  5. Posts : 43,372
    Win 10 Pro (22H2) (2nd PC is 22H2)

    and unfortunaly i had to do a restart because of windows updates
    You should take control of update-related restarts so they don't inconvenience you.

    Better- take control of updates- you have Pro so set Group Policy to Notify (in Tutorial or use Google) so updates only begin when you say so. And don't forget the Tutorials on restart and Active Hours.
      My Computers


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