Erratic mouse behavior

kitpzyxmsir · 1 Week Ago

logitech wireless m310 mouse, k520 wireless keyboard, m585 bluetooth mouse

I have several m310's as well as multiple unifying receivers. This is not battery related.

In the past, for years now, every once in a while, I've experience similar behavior. Basically, the mouse cursor movement gets jittery, to varying degrees. It had been occurring for a couple weeks, but yesterday it had gotten worse to a point where it was affecting my work flow.

Sometimes, if I change receiver ports, that takes care of it, but not yesterday. Also, when trying to pair the devices for testing (both mice and keyboard), most of the time, it took 3-5 tries before before success. Kept telling me it couldn't pair, then, eventually did the pairing, but I don't know why the "couldn't pair" message appeared if it wasn't receiving the pair request in the first place.
Finally, I tested with the last mouse, and the fifth receiver. No success, at first, that is.

After w while, all of all sudden, the bad behavior just went back to normal. BTW, throughout all this, the bluetooth mouse has behaved perfectly.

I don't want to stray to far from the subject, but I occasionally have another weird device related symptom, usually when I am booting up to a recovery environment outside of windows. The keyboard stops working. Somehow, I stumbled on the fact if I press the "Caps Lock" button 10 times, the keyboard is reactivated. That happened one time in Windows during my testing yesterday. Very strange

Seems to me the only common factor here is wifi??

AmericanPharaoh · 1 Week Ago

Hello,

Proximity: Move your mouse closer to the USB receiver. If the receiver is at the back of your computer, consider relocating it to a front port to avoid signal blockage.

Interference: Keep other electrical wireless devices away from the USB receiver to prevent interference.

Devices like Wi-Fi routers, Bluetooth speaker, and cordless phones can disrupt the signal

Check Device Manager for driver issues. Look for Exclamations Marks or Questions Marks on any of the drivers there. Let us know what you find.

LarryR · 3 Days Ago

I had a similar problem with a Logitech M310 mouse, that was part of a Wireless Keyboard/mouse combo. It took a couple of weeks, and several e-mail exchanges, but it was finally replaced under warrantee. During the wait for the replacement, the erratic behaviour did NOT correct itself.
Aside from the above (considering interference from other devices,) you can try gently cleaning the "window" for the pickup on the underside of the mouse by gently using a cotton swab.