Windows 10: CD/DVD Drive not reading discs

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  1.    05 Sep 2015 #11

    The D: drive isn't being used, I'm not sure why it jumps to E: I can even change the DVD drive letter to D: but it doesn't change anything.
    Click image for larger version. 

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      My ComputerSystem Spec


  2. Posts : 3,033
    Windows 10 Pro 64 bit
       05 Sep 2015 #12

    TriggerMulloy said: View Post
    The D: drive isn't being used, I'm not sure why it jumps to E: I can even change the DVD drive letter to D: but it doesn't change anything.
    Click image for larger version. 

Name:	cd5.jpg 
Views:	4 
Size:	111.0 KB 
ID:	35946
    Meaning not on the list when selecting ?
      My ComputerSystem Spec


  3. Posts : 3,033
    Windows 10 Pro 64 bit
       05 Sep 2015 #13

    See same issue here, try option there, delete the drive from the device manager and reboot, let it redetect it
    DVD/CD SATA drive not reading disks
      My ComputerSystem Spec

  4.    05 Sep 2015 #14

    Click image for larger version. 

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    Yep it's there.

    I have used disc mounting software in the past. It has all been uninstalled now but I'm unsure if whether or not that could be one of the causes of this issue. (Might explain the odd drive letters)
      My ComputerSystem Spec


  5. Posts : 3,033
    Windows 10 Pro 64 bit
       05 Sep 2015 #15

    These methods here might be your last choice, options 2,3 and 4. I would make sure to make a system restore point manually first before trying any of these especially the registry edit. Seems registry method worked for some too.Other choice be a clean install of windows 10.But if drive is truly bad, only changing it of course will help.

    https://support.microsoft.com/en-us/kb/314060
      My ComputerSystem Spec


  6. Posts : 2
    Win 10 Pro 64bit
       08 Nov 2015 #16

    TriggerMulloy said: View Post
    Hello!

    Since upgrading to Windows 10 my PC has been unable to read any CD/DVD disc I put in. I hear it spinning so I doubt there's any problem with the CD/DVD Drive itself.
    I was thinking it could be a driver issue, but there doesn't seem like there's any problems with it. (As usually there's a yellow ! mark if there seems to be a problem.)
    Does anyone have any ideas where the root of the problem could be? And if so, how to resolve the issue?
    After pretending this issue didn't exist on my own system, I got cranky & found a solution that worked for me. It involves creating a missing registry key & associated dword. Worked like a charm. (note the solution provided in link is for problem with DVD drive not being recognised on system; I was getting same problem as TriggerMulloy & this fixed it perfectly)
    Check it out at http://h30434.www3.hp.com/t5/Desktop...0/td-p/5172346
      My ComputerSystem Spec

  7.    08 Apr 2016 #17

    Did you ever resolve this???? I have just upgraded to Windows 10 and have the same issue with an external DVD rw, I can hear the disc spinning but nothing plays, used DVD film, cd with jpegs that would normally open photo manager, starter disc for my printer to change settings , none of them open but you can read all the files under documents.... Hope you can help me...
      My ComputerSystem Spec


 
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