1.    05 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 2
    Microsoft Windows 10 Home

    Sound not working after laptop sleep


    Hello,

    I have been experiencing an audio problem very recently with my laptop (Model Schenker C505).

    Whenever I close my laptop lid, and make my laptop go to sleep, the audio will not reactivate once I wake it up. However, a restart of the system seems to do the trick and the sound starts working again.

    I have updated all my sound drivers (Realtek High Definition Audio) and restarted Windows Audio and Audio Endpoint in system services but the sound just won't come on.

    Accompanying this, I have noticed that the laptop does not go to sleep nearly as quickly (almost instantly) as before when the sound was fully functioning. Perhaps this could be part of the issue?

    Many Thanks
      My ComputerSystem Spec
  2.    05 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,660
    Windows 10 Pro

    Hi JubarPC,

    Welcome to the 10forums.

    The problem here is the sleep mode.
    This function is not working as it should be, some do get a bluescreen when they wake their pc from sleep, I can't wake the system (or it is taking way too long as it should).
    Until Microsoft fixes the issues with the sleep mode function, it is recommended to disable sleep to avoid further problems.

    You can give Microsoft feedback about this problem using the Windows Feedback app.
      My ComputersSystem Spec
  3.    06 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 2
    Microsoft Windows 10 Home
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi JubarPC,

    Welcome to the 10forums.

    The problem here is the sleep mode.
    This function is not working as it should be, some do get a bluescreen when they wake their pc from sleep, I can't wake the system (or it is taking way too long as it should).
    Until Microsoft fixes the issues with the sleep mode function, it is recommended to disable sleep to avoid further problems.

    You can give Microsoft feedback about this problem using the Windows Feedback app.
    Thanks a lot for your feedback,

    I have since resolved the issue, it turns out the following .dlls (MSVCP120.dll, MSVCR120.dll, mfc120u.dll) were missing from my computer in order to start "GBOSDV2" and suspected that could have an influence on the sound problems. I'm no computer expert, but I believe this was an issue with the preinstalled programming so I installed the 2013 C++ redistributable from Microsoft, restarted my computer and voila! I can now put my laptop to sleep without sound turning off when I reopen it!

    Hope this helps people with a similar issue,

    JubarPC
      My ComputerSystem Spec

 


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