Mouse and keyboard not working in load screen but working in BIOS

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  1. Posts : 664
    WIN 10 19045.4291
       #11

    If the mouse and keyboard work in the BIOS and in recovery mode,
    it can be a driver issue or a Registry-problem when drivers are not loaded.
    The WinRe has it's own driver and Registry.
    You could try an offline sfc-scan from the Recovery:

    command prompt:
    mkdir K:\scratch
    sfc /scannow /offbootdir=K:\ /offwindir=K:\Windows /offlogfile=K:\sfc.txt


    Replace (K:) by the correct drive letter of your WIN-Partition.
    To find that:
    run
    X:> diskpart
    list vol
    exit
      My Computer


  2. Posts : 8
    Windows 10
    Thread Starter
       #12

    My working recovery is in a bootable usb and accesing the recovery without the USB gives a bcd error (every time i try to access the recovery directly without the usb i get that error and it stays i can’t go to login screen unless i do “bcdboot C:\windows /s N: /f UEFI” then the login screen can be accessed again) So should the K still be replaced with C ?
    Edit : i did that command and it says that no error were found
      My Computer


  3. Posts : 664
    WIN 10 19045.4291
       #13

    From where did you get the drive letters in this command:
    bcdboot C:\windows /s N: /f UEFI
    You must have assigned (N:) first!
    That commands deletes the Recovery-Options of the WinRecovery Environment!

    What you did is probably a sfc-scan of your USB.
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #14

    Pentagon said:
    From where did you get the drive letters in this command:
    bcdboot C:\windows /s N: /f UEFI
    You must have assigned (N:) first!
    That commands deletes the Recovery-Options of the WinRecovery Environment!

    What you did is probably a sfc-scan of your USB.
    Yes to assign N, i did :
    diskpart
    list disk #disk 0 is 931Go and disk 1 is 28go
    select disk 0
    list volume #volume 0 is C, ntfs and 930go #volume 1 recovery ntfs 450m #volume 2 is fat32 99M #volume 3 ntfs 862M #volume 4 is D Fat32 28go
    select volume 2
    assign letter=N:

    And to launch your command i did :
    mkdir C:\scratch
    sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows /offlogfile=C:\sfc.txt

    Returned : no error were found

    Did i do something wrong ?
    Last edited by DeepSocket; 4 Weeks Ago at 18:05.
      My Computer


  5. Posts : 664
    WIN 10 19045.4291
       #15

    DeepSocket said:
    Did i do something wrong ?
    No, it was correct
      My Computer


  6. Posts : 8
    Windows 10
    Thread Starter
       #16

    Update : A ps/2 keyboard is working !!!!
    In device manager i tried uninstalling the two usb mouse and keyboard and they’re still not working due to registry problem
      My Computer


  7. Posts : 664
    WIN 10 19045.4291
       #17

    Enter the REG
    Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
    and find you USB Devices (scroll down to USB) and check the settings (Start) on
    1. SSD
    2. HDD

    or export SSD keys and import them to HDD
    An Inplacement will probably also not work.

    - - - Updated - - -

    In order to check if the USB-Driver gets loaded run cmd (admin)
    and type:
    bcdedit /set {current} bootlog yes

    reboot and check C:\Windows\ntbtlog.txt
    You should find the USB-Driver

    When finished you can type:
    bcdedit /set {current} bootlog NO


    In the device manager check USB-Controller
      My Computer


 

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