using a port extender question win ver 22h2

i have a hp elitebook 745 amd ryzen 3500u pc and per the hp site one of the usb-c ports is said to be the usb port a pd port and ss port i got this extender 仔細檢查 ABIWAZY USB C Docking Station Dual Monitor Triple 14 IN 1 4K USB C HUB | eBay and the lan worked and the usb ports worked but the hdmi or vga ports will not work. outside of the device being bad what might i have to do to get this device to turn on the monitor? this has a usb-c port on it that shows a z arrow the instructions say is for charging my guess is charging the pc.
this is the ports on this pc the usb-c is the far right port


i tried another port extender that only has the hdmi and vga plug usb and the usb-c power ports and that one failed also, but that one worked on another hp pc but this one i asking about still did not work on the other pc.

it is possible this one is bad for those monitor ports but just in case i have to turn something on. i had it on for half an hour and did a restart and had the setting for mirroring the screens and the monitor still failed to run on. i also let window try to find a driver and nothing worked. i went into the bios and i guess i did not find anything that i understood for turning on a usb-c port it did have something checked for a statement on the usb-c port and one more line unchecked, but when i checked that one it came up with a statement that made me double think about saving it, i can maybe go back into the bios and take some photos but maybe someone here may be able to tell me if this is a pc that is not one to run one of those devices.

i do have it running on a hp port extender /replicate but just in case i need to use that device it will be nice to have it work.

You might need displaylink driver:
https://support.hp.com/us-en/drivers...Id/ob-315717-1

Or the dock may also require a Thunderbolt USB-C port and your laptop may not have Thunderbolt.

NavyLCDR said:

You might need displaylink driver:
https://support.hp.com/us-en/drivers...Id/ob-315717-1

Or the dock may also require a Thunderbolt USB-C port and your laptop may not have Thunderbolt.

ok thanks, now i have a hp dock port and it seems to be doing the job but i have to place it behind the pc and it is had to get to the usb ports when i need to access them. that ebay dock i got, the seller claimed it would work and all the ports did work except the hdmi and the vga ports. and i use a monitor on my laptop. so they refunded me for there error. i sent them all the info on my pc

also the hp forums guys seem to think that ebay dock should have work as this ps usb-c port has the pd the usb and whatever that ss symbols are.

i will look into that link you sent. thanks. i just checked that link and i have that driver. so maybe that ebay dock was a bad unit. thanks