HP Z620 Workstation - one memory slot problematic

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  1. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    When available post a share link for post #6.

    Tomorrow post a share link for the UEFI Hardware tests performed with results.
      My Computer


  2. Posts : 224
    W10 pro
    Thread Starter
       #22

    Pages 140-144 Chapter 4 Diagnostics and troubleshooting

    You mean?

    - - - Updated - - -

    FIRST THIS FROM WINDOWS...? Time complete about?


    Download and install: HP PC Hardware Diagnostics UEFI – v10.3.0.0

    https://ftp.hp.com/pub/softpaq/sp150...0/sp150582.exe

    Run the HP UEFI Hardware diagnostics overnight while sleeping in loop until error:

    - - - Updated - - -

    FIRST THIS FROM WINDOWS...? Time complete about?


    Download and install: HP PC Hardware Diagnostics UEFI – v10.3.0.0

    https://ftp.hp.com/pub/softpaq/sp150...0/sp150582.exe

    Run the HP UEFI Hardware diagnostics overnight while sleeping in loop until error:
      My Computer


  3. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    This should take < 5 min to run:

    https://www.tenforums.com/attachment...figuration.bat


    The HP UEFI hardware diag is to run while sleeping.
      My Computer


  4. Posts : 224
    W10 pro
    Thread Starter
       #24

    So, this time<5min complete run exe from Windows 10 pro
    Correct, can run from Windows but using TeamViewer remote desktop connection, Correct?
      My Computer


  5. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    Also open task manager > performance tab > click memory > post images or share links displaying the full box

    Will check posts tomorrow.
      My Computer


  6. Posts : 664
    WIN 10 19045.4291
       #26

    A tool like HWiNFO64 would have made it easy without a try & error procedure.
    If slot 3 is the problematic one, move a working slot 4 DIMM to slot 3 and check.
    If it's not detected, it's a socket problem. If it's detected it's a DIMM problem.
      My Computer


  7. Posts : 224
    W10 pro
    Thread Starter
       #27

    That was the case with 4 × 4GB a week ago shows 12GB
      My Computer


  8. Posts : 664
    WIN 10 19045.4291
       #28

    lse123 said:
    That was the case with 4 × 4GB a week ago shows 12GB
    What was the case? Do you understand what is written in post #26?
      My Computer


  9. Posts : 224
    W10 pro
    Thread Starter
       #29

    Yes understand, 26, or maybe put the chip from slot 3, not detected, to white slot 2... try this?

    Basically if having 4 black and 4 white slots
    Having fill first black slots, by manual,

    The PC will also be functional with filled 3 black slots and 1 white slot...?

    If yes, what white slot to try first? Next to the, slot 3 black slot, ...?
      My Computer


  10. Posts : 664
    WIN 10 19045.4291
       #30

    Slot 6 belongs to that channel. Just try. Check the manual!
    Open the case and inside you find a wiring diagram
      My Computer


 

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