Touchpad randomly stop working


  1. vsub
    Posts : 36
    Windows 10 Home
       New #1

    Touchpad randomly stop working


    More like it goes to sleep
    I am not sure why this happens and what exactly it is triggering it,but when I don't use the touchpad(Synaptics)for a while(I use a mouse),when I try to use the touchpad,it does not work,I have to keep swiping or pressing the mouse buttons until the touchpad "wakes up"

    I don't have the options to turn off the touchpad when a mouse is connected
    I don't have the option enabled to turn off the touchpad to save power

    I am using Win10 Home with the latest update
    MSI GE 72VR 6RF
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  3. Helmut
    Posts : 2,734
    Windows 10
       New #2

    Are you saying you have no options like Touchpad sensitivity.

    Settings > Devices > Touchpad > Additional settings > Device settings Tab.

    and the F3 touchpad on/off does not work.

    Drivers for your Synaptics TouchPad and Function keys you get from MSI support for Drivers/Utilities.
    Support | MSI Global
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  4. dalchina
    Posts : 43,004
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #3

    This doesn't add much more, but note there is a live chat option:
    MSI Global - The Leading Brand in High-end Gaming & Professional Creation

    As this could be MSI-specific, perhaps better to use their site/support.
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  6. vsub
    Posts : 36
    Windows 10 Home
    Thread Starter
       New #4

    Helmut said:
    Are you saying you have no options like Touchpad sensitivity.

    Settings > Devices > Touchpad > Additional settings > Device settings Tab.

    and the F3 touchpad on/off does not work.

    Drivers for your Synaptics TouchPad and Function keys you get from MSI support for Drivers/Utilities.
    Support | MSI Global
    I have many options but there is nothing related to turning off the touchpad
    I do have an option to turn in on and off with Fn+F3 but I never use that,it just randomly(it may work for days without any problems),the touchpad will just not react when I try to move the mouse and it starts to work if I keep doing that for few seconds

    The sensitiving is set to almost all the way to "light touch" and when it does work,it really just needs a light touch to react
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