missing drivers for Lenovo Tablet X1 Gen 3

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  1. Posts : 23,273
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #11

    fishingfool said:
    Your choice of course. This is not like a windows update however. It is directly from lenovo and is system specific.


    Exactly.
    In fact, you may want to block Microsoft from including drivers in their Windows Updates.
    A lot less driver corruption that way.


    Enable or Disable Driver Updates in Windows Update in Windows 10
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  2. Posts : 216
    Windows 10
    Thread Starter
       #12

    ok guys what do I need to install from the pic below?
    missing drivers for Lenovo Tablet X1 Gen 3-screen-shot-01-20-24-02.00-pm.jpg

    - - - Updated - - -

    Judging by the pic above,all required drivers for this particular Windows 11 are installed.
    I assume where is written <Details> that driver is installed.
    I searched for Hardware ID and could not find anything.
      My Computer


  3. Posts : 114
    Windows 10 21H2 19044.2728
       #13

    I assume where is written <Details> that driver is installed.
    Incorrect. That is simply details of the download itself.
    Pay attention to the date. Use the latest offered. Firmware first, driver second, software last. Check your version of windows before you proceed. (32 bit\64 bit) and build number. Something tells me you have the jitters Don't worry it not that complicated
      My Computer


  4. Posts : 2,734
    Windows 10
       #14

    Install the drivers from Lenovo support and Windows updates, some from Windows updates are Lenovo ones.
    Insert the model number, serial number, OS. etc.
    I just use the Lenovo Vantage App and Windows Updates.

    Firmware updates are more than just the UEFI/BIOS, applies to various other hardware items.
    I see there are a number of critical firmware updates.
    Your image is hiding that important fact.

    Lenovo knows more about your hardware than you, so I would let them get on with it.

    You are complicating things by going the manual route with hardware you are not familiar with.
    @Ghot
    "In fact, you may want to block Microsoft from including drivers in their Windows Updates.
    A lot less driver corruption that way."

    That is just nonsense, some Lenovo firmware comes via Windows updates and it is Lenovo OEM firmware.
      My Computer


  5. Posts : 1,767
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #15

    I also have a Lenovo ThinkPad X1 Tablet 3rd Gen (Type 20KJ) and carried out a clean install of Windows 10 Pro 22H2 fairly recently (2023-12-04).

    Like you, Device Manager showed several missing components even after Windows Update had finished installing all available updates, including drivers.

    I used the Lenovo Support site most local to me to enter the device's serial number (found underneath the flip stand). This didn't work (?) so I chose Manual Driver Update (1) > Drivers & Software (2) > Operating Systems (3) > Windows 10 (64-bit) (4) in the dropdown list:
    missing drivers for Lenovo Tablet X1 Gen 3-x1_drivers_manual_win10.png

    This showed a huge selection (56) of drivers available. (Note that there's also an automatic update option which scans your device.)

    As my Programs and Features screenshot shows, I only installed 4 programs from Lenovo (NOT including Intel Management) in order to fix the missing drivers in Device Manager:
    missing drivers for Lenovo Tablet X1 Gen 3-x1_lenovo_programs_and_features.png

    However, I too need to go through the driver list again as there are 16 drivers now marked Critical.

    Hope this helps...
      My Computer


  6. Posts : 216
    Windows 10
    Thread Starter
       #16

    RickC said:
    I also have a Lenovo ThinkPad X1 Tablet 3rd Gen (Type 20KJ) and carried out a clean install of Windows 10 Pro 22H2 fairly recently (2023-12-04).

    Like you, Device Manager showed several missing components even after Windows Update had finished installing all available updates, including drivers.

    I used the Lenovo Support site most local to me to enter the device's serial number (found underneath the flip stand). This didn't work (?) so I chose Manual Driver Update (1) > Drivers & Software (2) > Operating Systems (3) > Windows 10 (64-bit) (4) in the dropdown list:
    missing drivers for Lenovo Tablet X1 Gen 3-x1_drivers_manual_win10.png

    This showed a huge selection (56) of drivers available. (Note that there's also an automatic update option which scans your device.)

    As my Programs and Features screenshot shows, I only installed 4 programs from Lenovo (NOT including Intel Management) in order to fix the missing drivers in Device Manager:
    missing drivers for Lenovo Tablet X1 Gen 3-x1_lenovo_programs_and_features.png

    However, I too need to go through the driver list again as there are 16 drivers now marked Critical.

    Hope this helps...
    Thank you for this nice illustrated post.
    But sadly I am at Windows 11 Enterprise not W10.
    Should I do a clean install of W10 over W11?

    Laptop does not work okay.
    1. When choosing reboot it stucks at "rebooting".
    2.Most of the time when choosing shutdown it goes to sleep state (red and white led blinking).
    3. Can' charge the battery when laptop is off.

    You had any of these issues?
    Seems to me I got unlucky device, which seem to hardware failure.
      My Computer


  7. Posts : 23,273
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #17

    Helmut said:
    @Ghot
    "In fact, you may want to block Microsoft from including drivers in their Windows Updates.
    A lot less driver corruption that way."

    That is just nonsense, some Lenovo firmware comes via Windows updates and it is Lenovo OEM firmware.


    There's 1000's of instances of MS drivers (which are the same), causing corruption because they don't install properly over an already installed driver.
    The manufacturer's drivers are the way to go. They're the smart move.
      My Computer


  8. Posts : 1,767
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #18

    frozensun said:
    Thank you for this nice illustrated post.
    But sadly I am at Windows 11 Enterprise not W10.
    Should I do a clean install of W10 over W11?

    Laptop does not work okay.
    1. When choosing reboot it stucks at "rebooting".
    2.Most of the time when choosing shutdown it goes to sleep state (red and white led blinking).
    3. Can' charge the battery when laptop is off.

    You had any of these issues?
    Seems to me I got unlucky device, which seem to hardware failure.
    You're posting in a Windows 10 forum about a device running Windows 11. I have little to no experience of Windows 11... (and hope this continues). Perhaps try the dedicated Windows 11 forum?

    As for whether to change from Windows 11 to Windows 10, I can upgrade from Windows 10 Pro to Windows 11 and back again... but choose not to. I have no idea about Windows 11 Enterprise... but have heard that one can upgrade from Windows 10 Pro to Windows 10 Enterprise by use of an upgrade key which unlocks new features... so this suggests the underlying codebase must be the same.

    As for your questions:
    1. IMO, 'stuck reboot' suggests issues with OS install.
    2. IMO, 'stuck shutdown' also suggests issues with OS install. (Mine does a 'Shutdown' in 2 seconds and its 'Sleep' state is indicated by a white indicator that slowly flashes/dims, not alternating white/red.)
    3. As for charging... I haven't had any problems. You're aware that only one of the USB-C ports is the charging port (the lower one on the left-hand side. It's marked with a charging symbol but, being black on black, is very hard to see)?

    Your issues suggest a dodgy and incomplete OS install but doesn't necessarily mean any hardware failure. You don't know... 'cos not all the hardware drivers are installed, including the Lenovo-specific firmware.

    If it was me, I would start again with a clean install so I knew exactly what I had installed. Whether Windows 10 or Windows 11 is entirely up to you. All I know is that I found the Lenovo Support website to be very efficient at sorting out the few Device Manager issues I had after a clean install and letting Windows Update do its stuff until no further updates were found.

    Hope this helps...
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  9. Posts : 216
    Windows 10
    Thread Starter
       #19

    Yeah but one thing came to my mind..
    During thw W10 install you know PC reboots few time.
    But probably mine would not reboot, it would stuck rebooting so W10 install would be corrupt/incorrect?
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  10. Posts : 1,767
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #20

    frozensun said:
    Yeah but one thing came to my mind..
    During thw W10 install you know PC reboots few time.
    But probably mine would not reboot, it would stuck rebooting so W10 install would be corrupt/incorrect?
    That suggests that, even in its present state, you may need to install the critical BIOS update (dated 2023-12-01), which is available for Windows 11 from the Lenovo Support site, i.e. update the hardware before clean installing the OS.

    IMO you need to sort the foundation before beginning to layer bricks on top.

    Hope this helps...
      My Computer


 

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