Microphone not working with combo audio jack


  1. Posts : 11
    Windows 7 Professional
       #1

    Microphone not working with combo audio jack


    My laptop only has one combo audio/microphone jack, and I can't get the microphone to work at all. I just bought a new headset that came with an audio/microphone splitter specifically for the purpose of using it on this laptop. While the output works fine, the microphone input is absolutely ignored.

    I am 100% positive this is an audio/microphone splitter (and not just an audio splitter) as it has 3 rings on the end of it (indicating that it is compatible with using a microphone), and one of the input jacks even has a microphone icon on it. Realtek Settings are nowhere to be found in Control Panel, and I couldn't seem to find anything in the system sound settings that would help me either.

    I've already spent money on this new headset, so as you can imagine I'm pretty frustrated that this is not working, and I really, really don't want to spend any more money. Any help would be greatly appreciated.
      My Computers


  2. Posts : 11
    Windows 7 Professional
    Thread Starter
       #2

    Does anyone have a solution?
      My Computers


  3. Posts : 360
    Windows 10 Pro x64
       #3

    I don't know if this is possibly your problem, but when Audacity wouldn't work on a new Windows 10 install, I found there were some disabled and hidden audio devices in the Control Panel.

    Here is how I made them visible and was then able to access them in Audacity. Maybe this will help you.

    Right Click on the Start Button, select Control Panel, select Hardware and Sound, under Sound select Manage Audio Devices, select Recording, Right Click in the center of the Sound pop-up menu and make sure Show Disabled Devices is checked. Hidden Disabled devices can now be selected, Right Clicked on and Enabled, etc.
      My Computer


  4. Posts : 11
    Windows 7 Professional
    Thread Starter
       #4

    Yeah nothing else shows up with Hidden and Disabled Devices checked. All I see is 'Microphone' and 'Stereo Mix' (which is the computer's output sound).
      My Computers


  5. Posts : 11
    Windows 7 Professional
    Thread Starter
       #5

    Never mind, I figured it out. I just needed to enable it in Dell audio settings. Thanks.
      My Computers


  6. Posts : 1
    win 7 home prem
       #6

    px24


    how did u solve this i have the turtle beach px24 and have gotten the audio/mic splitter and still doesn't work.the headset works fine i can hear myself but comp won't recognize the mic. please help the company has not gotten back to me after 4 separate emails. over a week n half have been checking post's n forums of others with same problem that somehow fix it and don't show solution.
      My Computer


  7. Posts : 11
    Windows 7 Professional
    Thread Starter
       #7

    What type of computer do you have?
      My Computers


  8. Posts : 1
    Windows 10
       #8

    Hi, I was wondering how you got to the device audio settings. I'm having the same exact problem on Windows 10 and help would be greatly appreciated! Thanks!
      My Computer


  9. Posts : 1
    windows 10
       #9

    I had a similar problem trying to connect an external mic (Rode Wireless Go) to the 3.5 TRS jack on my laptop. The embossed label on the laptop case indicates both the headphone and mic symbols. Crashed around for ages, searching for a way for the computer to recognize the mic, to no avail.
    Ended up buying a UGreen USB External Stereo Sound Adapter, and all is well.
    Maybe my computer hardware doesn't support a mic-in function to the audio jack or I don't have the right drivers.. I never found out.
    Computer is using Realtek High Definition Audio running Windows 10.. has built in mic and camera.
      My Computer


 

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