1. Joined : Aug 2015
    Posts : 11
    Windows 10 Pro
       03 Sep 2015 #1

    Microphone not working with combo audio jack


    My laptop only has one combo audio/microphone jack, and I can't get the microphone to work at all. I just bought a new headset that came with an audio/microphone splitter specifically for the purpose of using it on this laptop. While the output works fine, the microphone input is absolutely ignored.

    I am 100% positive this is an audio/microphone splitter (and not just an audio splitter) as it has 3 rings on the end of it (indicating that it is compatible with using a microphone), and one of the input jacks even has a microphone icon on it. Realtek Settings are nowhere to be found in Control Panel, and I couldn't seem to find anything in the system sound settings that would help me either.

    I've already spent money on this new headset, so as you can imagine I'm pretty frustrated that this is not working, and I really, really don't want to spend any more money. Any help would be greatly appreciated.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 11
    Windows 10 Pro
       06 Sep 2015 #2

    Does anyone have a solution?
      My System SpecsSystem Spec


  3. Joined : Apr 2015
    California
    Posts : 444
    Windows 10 Pro x64
       06 Sep 2015 #3

    I don't know if this is possibly your problem, but when Audacity wouldn't work on a new Windows 10 install, I found there were some disabled and hidden audio devices in the Control Panel.

    Here is how I made them visible and was then able to access them in Audacity. Maybe this will help you.

    Right Click on the Start Button, select Control Panel, select Hardware and Sound, under Sound select Manage Audio Devices, select Recording, Right Click in the center of the Sound pop-up menu and make sure Show Disabled Devices is checked. Hidden Disabled devices can now be selected, Right Clicked on and Enabled, etc.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 11
    Windows 10 Pro
       06 Sep 2015 #4

    Yeah nothing else shows up with Hidden and Disabled Devices checked. All I see is 'Microphone' and 'Stereo Mix' (which is the computer's output sound).
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 11
    Windows 10 Pro
       07 Sep 2015 #5

    Never mind, I figured it out. I just needed to enable it in Dell audio settings. Thanks.
      My System SpecsSystem Spec


  6. Joined : Oct 2016
    Posts : 1
    win 7 home prem
       09 Oct 2016 #6

    px24


    how did u solve this i have the turtle beach px24 and have gotten the audio/mic splitter and still doesn't work.the headset works fine i can hear myself but comp won't recognize the mic. please help the company has not gotten back to me after 4 separate emails. over a week n half have been checking post's n forums of others with same problem that somehow fix it and don't show solution.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 11
    Windows 10 Pro
       13 Oct 2016 #7

    What type of computer do you have?
      My System SpecsSystem Spec


 


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