HP Envy 5055 is printing completely blank pages

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  1. Posts : 4,442
    several
       #11

    all of a sudden there is no ink on the page
    Similar with an epson printer I have.
      My Computer


  2. Posts : 30,474
    Windows 10 (Pro and Insider Pro)
       #12

    This is really strange.

    Try to reset the printer:

    pull out power cable from printer and from the wall outlet.
    Wait a minute and put in the adapter in the outlet, and then plug in power cord into the printer.

    Turn on the printer.

    I think you have to remove ethernet cable, if you have one

    Probably won't help, but this is maybe the only thing you didn't try
      My Computers


  3. Posts : 13,767
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #13

    Weird thought, test the print on colored paper, maybe the default Font color is set to white.
      My Computers


  4. Posts : 30,474
    Windows 10 (Pro and Insider Pro)
       #14

    Berton said:
    Weird thought, test the print on colored paper, maybe the default Font color is set to white.
    Printers don't have white color.. (some exceptions)
      My Computers


  5. Posts : 13,767
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #15

    Helmut said:
    The problem is likely to be the electrical contacts and/or incorrectly inserted cartridges.
    HP put a protective film on the contacts and when inserted is pushed out of the way.

    Trying to clean them yourself tends to be counter productive, repeated insertions was much more successful when I had such an HP Printer.
    The position of cartridges after insertion went to a marked position if either cartridge was inserted wrongly/dodgy contacts.

    The printhead is on the cartridges, so you get a new one on each cartridge.

    The worst case would be the printer dying for other reasons
    Section 6 page 37 of the Manual seems to indicate a printhead, may need cleaning.
    http://h10032.www1.hp.com/ctg/Manual/c05643392.pdf
      My Computers


  6. Posts : 15
    Windows 10
    Thread Starter
       #16

    Thanks to everyone so much for their comments and suggestions. At this point I think it's the electrical contacts inside the printer that are faulty and there is nothing I can really do about that. I've official assigned the printer to File 13, it gave me 6 years and I guess that's pretty good run.
      My Computer


 

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