1.    03 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 3
    Windows 10 Pro

    Only 2 speakers work out of 6 - Logitech x350 Audio System


    Hello,

    I registered today to seek for a solution to this annoying problem. I have the Logitech x350 Audio system, with 6 speakers and one sub-woofer and they worked pretty well on my former OS, Windows 8.1 x64.

    Now I am currently using W10 and have used the same driver as before. However, analog output has become unchangeable, just like in this image.
    Click image for larger version. 

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    I really want to use all of my speakers, as I was able to before. Only two of them work properly. I tried changing them from the Playback devices in my audio panel, but that doesn't work either.

    Can someone help me, please? If you need more info, just let me know.
      My ComputerSystem Spec
  2.    03 Sep 2015 #2
    Join Date : Jan 2014
    Inverness
    Posts : 1,143
    Win 10

    The link you provided for the Genius sound card says "5.1" sound?? The links on that page for specs do not work.

    However, do a "refresh" by going to the Device Manager and uninstalling the Genius sound, but DO NOT uninstall the drivers. Then restart the PC and Windows should reinstall the sound. See if this helps.
      My ComputersSystem Spec
  3.    03 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 3
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by fireberd View Post
    The link you provided for the Genius sound card says "5.1" sound?? The links on that page for specs do not work.

    However, do a "refresh" by going to the Device Manager and uninstalling the Genius sound, but DO NOT uninstall the drivers. Then restart the PC and Windows should reinstall the sound. See if this helps.
    The sound-card I am using is Genius SM Live 5.1 and it worked properly for more than 4 years on three operating systems: W7, W8 and W8.1. If I uninstall the driver, Windows will use only two of my speakers and setting it up from the Playback Devices panel won't change that, even though I can select 5.1 or 7.1 or Quadrophonic.
      My ComputerSystem Spec
  4.    03 Sep 2015 #4
    Join Date : May 2015
    Posts : 1,624
    Win 10 X64 Pro 15063

    See:

    Windows 10 not playing 5.1 sound - Windows 10 Forums

    That poster's problem was fixed by re-installing the drivers that came with the card.

    If you've already tried that and failed, I have no guesses. I expect most drivers that worked under 8.1 would also support 10.
      My ComputerSystem Spec
  5.    16 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 3
    Windows 10 Pro
    Thread Starter

    @bobkn

    Your suggestion worked smoothly. I had no DVD-RW installed up until now, but I have purchased one and used the CD that the sound-card came with and it actually works. However, the latest drivers from the Genius website don't. I am quite happy I actually managed to solve this, thank you for your reply.
      My ComputerSystem Spec

 


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