Hello,
Since a Windows 10 update , my PC MSI GS40 6QE-215XFR only loads on the Windows logo.
After formatting and reinstalling W10 (latest version), when I install the steelseries keyboard driver and after restarting, the PC freezes when loading Windows (So with recent update of W10, I think there is a problem with steelserie ps2 keyboard driver)
Do you have a solution please?
Start the computer in Safe Mode.
Go to the Device Manager, and uninstall the driver from the Keyboards section.
If you installed the driver with the software it came from, then remove it from the Apps and features section.
Restart the computer.
If the computer loads normally, just use the basic Windows drivers. Hopefully that would be an option.
Yes with basic driver the computer loads normally but I can't adjust the backlight
There is an alternative to have the shortcut ?
Hmm. I'm not sure about how to make that work.
I have a 3rd party app called: CareUEyes
It is used to dim my monitor and stuff. I think that app is no longer free according to their website. The version that I have is CareUEyes 1.1.0.6. This version of it is free.
I'm sure you can find that version of the app from some trusted online source.
Other than that, I don't know how to make the driver work. Maybe someone else here has more insight on that, and will reply.
it's possible to block this driver with windows ?
Because when windows update load, it wants to install it
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