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  1.    04 Sep 2015 #11
    Join Date : Aug 2015
    Posts : 26
    windows 8.1
    Thread Starter

    Quote Originally Posted by jds63 View Post
    So you tried without the setpoint it worked fine ? On another PC ?
    I reverted to setpoint652_smart and it finally worked. Thanks for the suggestion.
      My ComputerSystem Spec
  2.    04 Sep 2015 #12
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by NIRC View Post
    I reverted to setpoint652_smart and it finally worked. Thanks for the suggestion.
    Was Tacit who suggested this, but glad it worked for you, still wonder what is causing newer driver to do this.
      My ComputerSystem Spec
  3.    04 Sep 2015 #13
    Join Date : Aug 2015
    Posts : 26
    windows 8.1
    Thread Starter

    Quote Originally Posted by jds63 View Post
    So you tried without the setpoint it worked fine ? On another PC ?
    It works without the setpoint installed, but then the other buttons on the mouse are useless. Hence the reversion to the earlier version was the best solution.
      My ComputerSystem Spec
  4.    04 Sep 2015 #14
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by NIRC View Post
    It works without the setpoint installed, but then the other buttons on the mouse are useless. Hence the reversion to the earlier version was the best solution.
    Oh,what other buttons do not work ? As i use a Logitech Trackball M570 all my buttons work without it.
      My ComputerSystem Spec
  5.    04 Sep 2015 #15

    In my case I like to program the scroll wheel to "double click" which the default driver does not...at least not that I can see.
    The latest Set Point driver gives me " cant find device" hence I went searching for a driver that would work from Logitech.

    The Mouse I have is a "Unifying mouse" M510 I was wondering because there was no wireless keyboard present It gave that cant find device error. I have a wired keyboard.

    Other than that I have no idea why I get the error
      My ComputerSystem Spec
  6.    04 Sep 2015 #16
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by Tacit View Post
    In my case I like to program the scroll wheel to "double click" which the default driver does not...at least not that I can see.
    The latest Set Point driver gives me " cant find device" hence I went searching for a driver that would work from Logitech.

    The Mouse I have is a "Unifying mouse" M510 I was wondering because there was no wireless keyboard present It gave that cant find device error. I have a wired keyboard.

    Other than that I have no idea why I get the error
    I understand reasons you mention about certain buttons can not be changed without it. Only what you see in Mouse settings in Control Panel. Unifying software from Logitech is only used for wireless devices to pair new devices up to 8 i believe and upair devices from wireless receiver this is all this does. Can't find device, where is this showing exactly in Setpoint ?
      My ComputerSystem Spec
  7.    05 Sep 2015 #17

    Quote Originally Posted by jds63 View Post
    I understand reasons you mention about certain buttons can not be changed without it. Only what you see in Mouse settings in Control Panel. Unifying software from Logitech is only used for wireless devices to pair new devices up to 8 i believe and upair devices from wireless receiver this is all this does. Can't find device, where is this showing exactly in Setpoint ?
    At the risk of screwing up things I decided to give it a try (installing the latest Setpoint again)
    I downloaded SetPoint6.67.82_smart
    executed the run command and immediately get the "Installation could not be completed" Unable to find the required components.

    Heck... I'm using the Logitech M510 mouse using the earlier set point driver
      My ComputerSystem Spec
  8.    05 Sep 2015 #18
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by Tacit View Post
    At the risk of screwing up things I decided to give it a try (installing the latest Setpoint again)
    I downloaded SetPoint6.67.82_smart
    executed the run command and immediately get the "Installation could not be completed" Unable to find the required components.

    Heck... I'm using the Logitech M510 mouse using the earlier set point driver
    Did you try the full installer Smart Installer and your sure it's the right bit 32 or 64bit.
    Different models same problems, although the older setpoint.

    https://forums.logitech.com/t5/Mice-and-Pointing-Devices/Windows-8-1-failed-install-quot-Unable-to-find-required
    /td-p/1426193


    https://forums.logitech.com/t5/Keybo...d/td-p/1396019
      My ComputerSystem Spec
  9.    12 Sep 2015 #19
    Join Date : Aug 2015
    Posts : 26
    windows 8.1
    Thread Starter

    The advice I received from Logitech was in fact incorrect. I finally learned from the forum that the Setpoint installation was itself the problem. Once I uninstalled it, everything worked perfectly. Turns out, it is not needed for the MX Anywhere 2. I thought you might like to know for future reference. Reference at http://forums.logitech.com/t5/Mice-a...t/false#M68915
    There is one problem remaining with the toolbar icon and the official Logitech internet site where one gets the same advice as you gave. In any case, I am up and working.
      My ComputerSystem Spec
  10.    13 Sep 2015 #20
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by NIRC View Post
    The advice I received from Logitech was in fact incorrect. I finally learned from the forum that the Setpoint installation was itself the problem. Once I uninstalled it, everything worked perfectly. Turns out, it is not needed for the MX Anywhere 2. I thought you might like to know for future reference. Reference at http://forums.logitech.com/t5/Mice-a...t/false#M68915
    There is one problem remaining with the toolbar icon and the official Logitech internet site where one gets the same advice as you gave. In any case, I am up and working.
    Glad you got it sorted out and fixed. You never mentioned to us which Mouse you had, all you mentioned here was you had a mouse that had issues with scroll and you were using Setpoint drivers and did not work. Mentioned in the forum post to the Logitech Support why this Mouse was listed to use Setpoint Software when in fact i see it wasn't either, you needed Logitech Options software. So all along you were using the wrong Software.Maybe we should of asked you which model mouse you were using. Believe what you see on the taskbar notification area is either mouse properties running or a Logitech Download assistant, notorious add on from Logitech.

    http://support.logitech.com/en_us/product/mx-anywhere2
      My ComputerSystem Spec

 
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