Mass Storage Device Problem  


  1. Posts : 9
    Windows 10x64 Ultimate
       #1

    Mass Storage Device Problem


    Hi,


    I have very strange problem. My operating System is Windows10 x64. In one moment, something happened and my computer start to show messages like this:

    'The device has been loaded" (Mass Storage Device Usb)

    after few seconds it's showing: "the device has been removed"(Mass Storage Device Usb), and this thing is happening continually to the moment when I switch off computer. Next time the same story.

    I tried to disable or uninstall in Computer management Mass Storage Device but it doesn't help because it appears back in short time. Please, help me to solve it because this thing is very irritated.

    P.S.

    Even when I disconnected everything from computer still is doing the same.

    I send some information about what is going with my Mass Storege Device Usb.

    Internal_UserDeviceNameWithDriveLetters: Mass Storage Device USB Device (F:)

    Sys_DevicePnPName: USB\VID_14CD&PID_1212\121220160204

    Sys_FriendlyName: Mass Storage Device USB Device

    Sys_DeviceDescription: USB Mass Storage Device

    Sys_LocationInformation:

    Sys_DeviceInstance: 123

    Sys_HardwareID:

    Sys_DriveLetter: F:

    Sys_VolumeLabel:

    Sys_ulProblemNumber: 22

    Sys_DeviceClassGuid: {36fc9e60-c465-11cf-8056-444553540000},{4d36e967-e325-11ce-bfc1-08002be10318}

    Sys_BusType: BusTypeUsb

    Internal_DontShowThisDevice: True

    Internal_IgnoreStopAllCommand: False

    Internal_ImageName: HDD (blue)

    Internal_UserDeviceName: Mass Storage Device USB Device

    Internal_IsCardReader: False

    Internal_IsProbablyFixedDrive: False

    Internal_DeviceIsDisabled: True

    Internal_DeviceIsSafelyRemoved: False

    Internal_DeviceWasDisabledByProgram: False

    Internal_MustBeDisabled: False

    Sys_VolumesList:

    Internal_PhysicalDeviceLink:

    ------- Physical Device, level 1 ------

    DeviceInst=123

    PnPName=USB\VID_14CD&PID_1212\121220160204

    VendorName=

    DEVICEDESC=USB Mass Storage Device

    LOCATION_INFORMATION=

    HARDWAREID=

    SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}

    SPDRP_CLASS=USB

    ParentDeviceInst=7

    ParentDevicePnPName=USB\ROOT_HUB30\4&556F44C&0&0

    ulStatus=$01806400

    ulProblemNumber=22

    Capabilities=$00000014

    DN_REMOVABLE_Flag=True

    DN_DISABLEABLE_Flag=True

    DN_WILL_BE_REMOVED_Flag=False

    DN_HAS_PROBLEM_Flag=True

    DN_LIAR_Flag=False

    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False

    CM_DEVCAP_DOCKDEVICE_Flag=False

    CM_DEVCAP_REMOVABLE_Flag=True

    CM_PROB_DEVICE_NOT_THERE_Flag=False

    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-4

    SPDRP_UI_NUMBER=0

    BusType=BusTypeUsb

    DeviceType=Unknown device type (0)

    DeviceNumber=0

    ------- Physical Device, level 2 ------

    DeviceInst=117

    PnPName=USBSTOR\DISK&VEN_MASS&PROD_STORAGE_DEVICE&REV_1.00\121220160204&0

    VendorName=Mass Storage Device USB Device

    DEVICEDESC=

    LOCATION_INFORMATION=

    HARDWAREID=

    SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}

    SPDRP_CLASS=DiskDrive

    ParentDeviceInst=123

    ParentDevicePnPName=USB\VID_14CD&PID_1212\121220160204

    ulStatus=$0180200A

    ulProblemNumber=0

    Capabilities=$00000000

    DN_REMOVABLE_Flag=False

    DN_DISABLEABLE_Flag=False

    DN_WILL_BE_REMOVED_Flag=False

    DN_HAS_PROBLEM_Flag=False

    DN_LIAR_Flag=False

    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False

    CM_DEVCAP_DOCKDEVICE_Flag=False

    CM_DEVCAP_REMOVABLE_Flag=False

    CM_PROB_DEVICE_NOT_THERE_Flag=False

    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=

    SPDRP_UI_NUMBER=0

    BusType=BusTypeUnknown

    DeviceType=Unknown device type (0)

    DeviceNumber=0

    ------- Physical Device, level 2 ------

    DeviceInst=196

    PnPName=USBSTOR\OPTICAL&VEN_]_]_._._&PROD______________JO_&REV_O_]_\121220160204&0

    VendorName=]]..  ȱJo USB Device

    DEVICEDESC=

    LOCATION_INFORMATION=

    HARDWAREID=

    SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}

    SPDRP_CLASS=DiskDrive

    ParentDeviceInst=123

    ParentDevicePnPName=USB\VID_14CD&PID_1212\121220160204

    ulStatus=$4180000B

    ulProblemNumber=0

    Capabilities=$00000000

    DN_REMOVABLE_Flag=False

    DN_DISABLEABLE_Flag=False

    DN_WILL_BE_REMOVED_Flag=False

    DN_HAS_PROBLEM_Flag=False

    DN_LIAR_Flag=False

    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False

    CM_DEVCAP_DOCKDEVICE_Flag=False

    CM_DEVCAP_REMOVABLE_Flag=False

    CM_PROB_DEVICE_NOT_THERE_Flag=False

    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=

    SPDRP_UI_NUMBER=0

    BusType=BusTypeUnknown

    DeviceType=Unknown device type (0)

    DeviceNumber=0

    ------- Physical Device, level 2 ------

    DeviceInst=246

    PnPName=USBSTOR\DISK&VEN_MASS&PROD_STORAGE_DEVICE&REV_1.00\6&D42B339&0

    VendorName=Mass Storage Device USB Device

    DEVICEDESC=

    LOCATION_INFORMATION=

    HARDWAREID=

    SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}

    SPDRP_CLASS=DiskDrive

    ParentDeviceInst=123

    ParentDevicePnPName=USB\VID_14CD&PID_1212\121220160204

    ulStatus=$0180200A

    ulProblemNumber=0

    Capabilities=$00000000

    DN_REMOVABLE_Flag=False

    DN_DISABLEABLE_Flag=False

    DN_WILL_BE_REMOVED_Flag=False

    DN_HAS_PROBLEM_Flag=False

    DN_LIAR_Flag=False

    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False

    CM_DEVCAP_DOCKDEVICE_Flag=False

    CM_DEVCAP_REMOVABLE_Flag=False

    CM_PROB_DEVICE_NOT_THERE_Flag=False

    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=

    SPDRP_UI_NUMBER=0

    BusType=BusTypeUnknown

    DeviceType=Unknown device type (0)

    DeviceNumber=0
      My Computer


  2. Posts : 13,166
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #2

    When I've seen similar issues it usually was corrected by shutting down the computer and removing all power sources for a few minutes the plugging back in and trying again. There have been a couple similar events where the hard drive was actually failing.
      My Computers


  3. Posts : 9
    Windows 10x64 Ultimate
    Thread Starter
       #3

    "Drive F: is having a problem. Is this drive attached via a USB Hub to the computer? "

    There is nothing attached. I think that when I tried before to remove (disconnect) Usb drivers something stay in computer memory and this is why these things happen. this Mass Driver Continusly Connect and few seconds later dissconnected, and is going this way whole the time.

    I'm sending to some pics:
    Mass Storage Device Problem-1.png
    Mass Storage Device Problem-2.png
    Mass Storage Device Problem-3.png
      My Computer


  4. Posts : 13,166
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #4

    Mine with 3 drives attached:
    Attached Thumbnails Attached Thumbnails Mass Storage Device Problem-screenshot-2023-09-18-155452.png  
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:50.
Find Us




Windows 10 Forums