Mouse is dropping; not hardware issue.


  1. Posts : 36
    Windows 10
       #1

    Mouse is dropping; not hardware issue.


    I have been having problems with my mouse input. I will, for example, be holding down the mouse button while dragging, and my computer will act like I had just let go of the mouse button and then clicked it again.

    There are a number of things that could be causing this. I have tried changing batteries in the mouse, so its not that. I've tried plugging in a wired mouse to the same USB hub, and into a separate USB port, and I'm still having the same problem.

    My next guess is that something is wrong with Windows, but I have no idea how to check that at this point.

    Version 22H2 OS Build 19045.3208
      My Computer


  2. Posts : 1,298
    Windows 10
       #2

    Could be the actual button the tactile switches do have lifespans, if its a software issue this will be hard to diagnose 6 million ways to go wrong.

    Check there is no gunk like pull the mouse housing and clean under it. Check in windows for errors like through device manager etc see if the mouse has problems that it is reporting if it isn't then it get harder to diagnose again.

    Anything that interacts with the mouse like mouse/software suite or anything else disable it or turn it off and just let the mouse run under windows normally and test from there.
      My Computer


  3. Posts : 4,863
    Windows 11 Pro 64 Bit 22H2
       #3

    Is this a Laptop or a Desktop?
    Eliminate the USB Hub and the wireless mouse for now for troubleshooting purposes. If a desktop, plug USB wired mouse cable directly into the back USB port not the front.
    If you still have issues with the mouse, Try a Clean Boot. If that works, you can Keep it this way, or you can add one Service or Startup item at a time until the behavior returns, then you will know what the culprit is.
      My Computer


  4. Posts : 36
    Windows 10
    Thread Starter
       #4

    I did try a different mouse; I mentioned that in my first post. I tried plugging it into a different port even.
      My Computer


 

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