Bluetooth CSR 4.0 USB , not installing


  1. Posts : 3
    10 pro
       #1

    Bluetooth CSR 4.0 USB , not installing


    Good morning ,

    First time here , I have recently updated my PC and moved from my trusty windows 7 to a windows 10 pro pc
    Edition Windows 10 Pro
    Version 22H2
    Installed on ‎14/‎06/‎2023
    OS build 19045.3086
    Experience Windows Feature Experience Pack 1000.19041.1000.0


    I have a problem with a bluetooth usb CSR 4.0 adapter - when I install it does not auto detect and it shows as attached.

    It does not appear to show in device manger. I have installed Bluetooth harmony drivers which worked on previous pc.

    any help much appreciated
    thanks
    Attached Thumbnails Attached Thumbnails Bluetooth CSR 4.0 USB , not installing-bt.png   Bluetooth CSR 4.0 USB , not installing-2023-06-29_095432.png  
      My Computer


  2. Posts : 43,285
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Windows doesn't have a network profile for this device.
    Hi, please review
    Windows doesn’t have a network profile for this device

    and note this observation:
    While I didn't have the option to turn my Bluetooth ON, this prompted me to check for updates...turns out I had an outstanding update, once I updated and restarted it worked fine
    You can of course try the troubleshooter in the hope this might suggest something...
    Bluetooth CSR 4.0 USB , not installing-1.jpg

    Does the adaptor work on any other Win 10 PC (if available?)
      My Computers


  3. Posts : 3
    10 pro
    Thread Starter
       #3

    thanks for the reply - I have not been able to try in another win 10 - only the windows 7 were it worked - and still does. I have no outstanding updates
      My Computer


  4. Posts : 43,285
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Feel free to read thru the link I posted too.

    If you can try it on a different Win 10 PC (ideally one where BT is known to work too) then if that fails, that may be indicative.

    Also as above the Troubleshooter.

    FWIW here's a thread referring to its use with Win 10:
    https://answers.microsoft.com/en-us/...5-3c6e2043997d

    Comments indicate these (all 'CSR 4.0' devices may not be a unique device though) should be simply plug 'n play on Win 10.

    Comments also indicate there can be problems if there's another BT device.
      My Computers


  5. Posts : 3
    10 pro
    Thread Starter
       #5

    I have no other bluetooth devices on the system , I have run all troubleshooters .....Bluetooth CSR 4.0 USB , not installing-bt.png

    The adapter is plugged in
      My Computer


 

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