Unknown Device after Clean Install


  1. Steve C
    Posts : 7,910
    Windows 11 Pro 64 bit
       New #1

    Unknown Device after Clean Install


    I just did a clean install of Windows 10 on my 2014 Dell Inspiron 7537 laptop. One device isn't recognised by Windows Update, the Intel Driver Support Tool or after installing the drivers on the Dell website. Does anyone recognise the offending device?
    Unknown Device after Clean Install-snip1.jpgUnknown Device after Clean Install-snip2.jpg
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  3. Megahertz
    Posts : 6,363
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #2

    What is the Hardware ID?
    Unknown Device after Clean Install-harwareid.jpg
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  4. dalchina
    Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #3

    You might find this of interest (first item is about Hardware ID...):
    3 Ways To Find Unknown Device Drivers In Windows

    Another approach- try e.g. SDI - Snappy Driver Installer (free).
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  6. Steve C
    Posts : 7,910
    Windows 11 Pro 64 bit
    Thread Starter
       New #4

    Windows eventually found a driver without me doing anything!
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  7. Megahertz
    Posts : 6,363
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #5

    Please mark this thread as Solved
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  8. Steve C
    Posts : 7,910
    Windows 11 Pro 64 bit
    Thread Starter
       New #6

    Megahertz said:
    Please mark this thread as Solved
    I marked it solved 7 hours befoe your post!
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