How to submit a BIOS feature request to ASUS


  1. Posts : 1,810
    Windows 10 Pro
       #1

    How to submit a BIOS feature request to ASUS


    Can I change drive "numbers" for a more useful display?

    The takeaway is that modifications to the drive enumeration order would have to be done in BIOS. OK, does anyone know of a way to submit a feature request to ASUS that doesn't go into a black hole?
      My Computers


  2. Posts : 874
    Windows 10 Pro
       #2

    Have you tried raising a ticket at ASUS support?
      My Computer


  3. Posts : 1,810
    Windows 10 Pro
    Thread Starter
       #3

    Hearsepilot said:
    Have you tried raising a ticket at ASUS support?
    No. I guess that's a start. I have been a loyal ASUS customer for over 20 years now. However, the biggest negative with ASUS is their frustrating support. They have a real "attitude" there.
      My Computers


  4. Posts : 1,337
    Windows 10
       #4

    Reading over your other thread and determining what you mean here its because of SCSI protocol and is something that defines as a standard why the drives are named like this, it would be a misnomer if the Bios or any Bios was to rename the drives from the controller as its supposed to be correct.

    I don't know the entirety of it but the actual SATA ports will be named this way physically on the controller the Motherboard will just loop over these names starting with the the port number and then the actual physical name of the drive,

    if it was to change this format then it would be a liability same sort of logic like naming a Virus.exe, NotVirus.exe.

    This is also something that goes back 30 to 40 years and its always been like this. I don't even think they would consider your ticket it would just get thrown out.
      My Computer


  5. Posts : 1,810
    Windows 10 Pro
    Thread Starter
       #5

    Malneb said:
    Reading over your other thread and determining what you mean here its because of SCSI protocol and is something that defines as a standard why the drives are named like this, it would be a misnomer if the Bios or any Bios was to rename the drives from the controller as its supposed to be correct.

    I don't know the entirety of it but the actual SATA ports will be named this way physically on the controller the Motherboard will just loop over these names starting with the the port number and then the actual physical name of the drive,

    if it was to change this format then it would be a liability same sort of logic like naming a Virus.exe, NotVirus.exe.

    This is also something that goes back 30 to 40 years and its always been like this. I don't even think they would consider your ticket it would just get thrown out.
    I don't know enough to fully understand your reply, but I'll take your word for it.

    - - - Updated - - -

    Hearsepilot said:
    Have you tried raising a ticket at ASUS support?
    I did, and here is the response (edited):

    Thank you for contacting our CEO's Office!

    My name is xxx. and I am happy to assist you!

    As for the BIOS suggestion, I have passed this along to our technical team as product feedback/suggestion. Thank you for taking the time to bring these matters to our attention.


    Of course, this is the classic non-response. Putting aside @Malneb's explanation, I'm not holding my breadth.
      My Computers


 

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