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hp all in one 23 " question
i jsut got a used hp pavilion all in one pc and i can't get the keyboard or mouse to work. it has new batteries and installed correctly. i can get a different mouse using the usb dongle, i'm leaning on the one showed up and they did not put the usb dongles in with the keyboard and mouse. so if that is the case and i need those is there a way to get find out if the keyboard is actually on and a way to get another usb dongle to attach to these parts so i can use them? or might i be SOL and have to just get new keyboard and mouse?
i'm thinking they failed to tell me at the goodwill about it not having all the parts to use it. i can use the on screen keyboard but i want to go into the bios and insert my reset usb drive and put a new operating system on it as it now has the home version and it is a 64 bit machine i have the win10 pro to install but not using the mouse and screen keyboard it may not work as i can't get into the startup bios settings to change the start drives.
so if there is a way to use the mouse to get into the startup bios that may help some but getting the original mouse and keyboard is what i have to get working.
i can't even find the version, i can see the devices and it show the keyboard and mouse as hid devices but i can't get it to connect both the mouse and keyboard show as hid devices, i can delete them and they come back. unless this pc does not need the usb dongles?
anyone here happen to know for sure before i email goodwill and bitch them out for not sending me all the parts
thanks