hp all in one 23 " question

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  1. Posts : 4,759
    several
       #11

    what is the exact model ?
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  2. Posts : 643
    win 10 64 bit os x64 based processor now with 20h2 update
    Thread Starter
       #12

    hp pavilion 23 all in one 23-b010 for model
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  3. Posts : 6,838
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #13

    corvairbob said:
    thanks what i did was i found an older keyboard that has the round plug and then went to ebay and found an adapter that fits that round keyboard plug and then fits the pc usb port and will see if that works when i get the adapter.
    thanks for that idea it may come in handy if that adapter fails.
    A keyboard with a round plug is, at least, 20 years old. The adapter probably cost you half the price of a new keyboard that you buy almost everywhere (Bestbuy, Walmart etc)
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  4. Posts : 41,961
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Find a bootable flash drive with free space and a working Windows computer.

    Download and install onto the flash drive:

    https://ftp.hp.com/pub/softpaq/sp147...0/sp147126.exe

    Move the bootable flash drive to the problematic computer and see if you can boot to the flash drive by repetitively clicking F9.

    Run the HP bootable HP UEFI hardware diagnostics overnight while sleeping > system > extensive > loop until error > the next dy if there ws two mor more loops > click esc > take pictures displaying the tests performed with results > post images or share links into this thread using one drive, drop box, or google drive > click component tests > run each keyboard and mouse as needed (interactive tests) > post images into this thred
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  5. Posts : 643
    win 10 64 bit os x64 based processor now with 20h2 update
    Thread Starter
       #15

    i got the adapter for 1.00$ and i have a bootable flash drive but i can't get into the bios without the keyboard. the moause does not kick in until the machine is at least half booted. i tired my flash drive but thispc is not setup to boot from the flash drives not one of them i tried all of them.
    thanks
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  6. Posts : 18,467
    Windows 11 Pro
       #16

    Walmart has USB wired keyboards for $13.
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  7. Posts : 643
    win 10 64 bit os x64 based processor now with 20h2 update
    Thread Starter
       #17

    thanks if this one i have fails to work i may have to visit walmart for a new one
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  8. Posts : 4,759
    several
       #18
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  9. Posts : 643
    win 10 64 bit os x64 based processor now with 20h2 update
    Thread Starter
       #19

    that sure looks like it thanks, maybe it has some setup instructions in that link i will check, i checked and did not see anything about how the keyboard and mouse connect, so they must be with a dongle and more than likely the people at that goodwill place i got this from just did not know what those were and tossed them.

    i have a few dongles and i tried using the connect buttons on the keyboard and mouse and neither would connect to any of those dongles, so i will just use the wired mouse from the laptop and that older keyboard with the adapter if that adapter works for that old keyboard. if not i will get a new keyboard from walmart as suggested here and be done with it. but first i will see if that adapter works.
    thanks
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  10. Posts : 4,759
    several
       #20

    you can d/l the servicing and/or setup guide

    from here

    hp all in one 23 " question-servicing-guide.jpg
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