HP printer not in Devices in control panel, but merged inside devices

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  1. Posts : 1,968
    Windows 7 Home Premium x64
       #11

    eXtremeDevil said:


    The printer is a HP OfficeJet 4650 series. This didn't happen before and the printer's firmware has been the same since 2020. Maybe some Windows corruption or update caused it.
    the HP OfficeJet 4650 drivers & software are available on the HP support site

    are you using the "Basic Drivers" package for the 4650 {in the Driver > Basic Drivers section} or the "Full Webpack" edition found in the "Software-Utility" section?
      My Computers


  2. Posts : 191
    Windows 10 Pro 20H2 x64
    Thread Starter
       #12

    erpster4 said:
    the HP OfficeJet 4650 drivers & software are available on the HP support site

    are you using the "Basic Drivers" package for the 4650 {in the Driver > Basic Drivers section} or the "Full Webpack" edition found in the "Software-Utility" section?
    I tried Basic Drivers at first, then I cleaned all and tried the Full Webpack. Same behaviour with both.

    Since the printer is "inside" the PC device, I suspect something fishy with the chipset/usb drivers. I updated the drivers with IOBit a while ago, and now I can't find the original ones. The PC is a mini pc, the ACEPC AK1, and I cannot found the drivers anywhere.

    Even if I did, it may not solve the problem, this is just a theory.
      My Computer


 

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