New battery showing 0%


  1. Posts : 428
    w10 1803
       #1

    New battery showing 0%


    I have a Lenovo laptop, just put in a new battery snd been charging it for about an hour but still says 0%. If I pull out charger says low battery so I know it "sees" the battery.
    Any ideas

    TIA Bart
      My Computer


  2. Posts : 7,998
    windows 10
       #2

    Most new batteries state on instruction it need a massive initial charge doe it state that on instructions?
      My Computer


  3. Posts : 18,045
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @bartjunited,

    Copy & Paste the following [ ALL at once ] into a CMD Prompt and press Enter.

    It will give you some information about your battery. The code is a snippet that I have extracted for you from my *** PROJECT: Computer Report - Comprehensive *** in my signature. You can run it WITH the AC Power power plugged in, and WITHOUT the AC Power power plugged in.

    Code:
    
    @echo off
    
    echo. & PowerShell "$AAA=@(Get-CimInstance -ClassName Win32_Battery | Measure-Object).Count -gt 0; Write-Host ' Battery Connected [Internal]  :' $AAA" & echo.
    echo. & PowerShell "$AAA=@(Get-CimInstance -ClassName Win32_Battery | Measure-Object).Count;       Write-Host ' Batteries Installed [Total]   :' $AAA"
    
    PowerShell (Get-CimInstance -ClassName Win32_Battery ^| Select ^
         @{L=' Name'                         ;E={;if([string]::IsNullOrWhiteSpace($_.Name))                        {'-'} else {$_.Name}}}, ^
         @{L=' Description'                  ;E={;if([string]::IsNullOrWhiteSpace($_.Description))                 {'-'} else {$_.Description}}}, ^
         @{L=' PnP Device ID'                ;E={;if([string]::IsNullOrWhiteSpace($_.PNPDeviceID))                 {'-'} else {$_.PNPDeviceID}}}, ^
         @{L=' Creation Class Name'          ;E={;if([string]::IsNullOrWhiteSpace($_.CreationClassName))           {'-'} else {$_.CreationClassName}}}, ^
         @{L=' Device ID'                    ;E={;if([string]::IsNullOrWhiteSpace($_.DeviceID))                    {'-'} else {$_.DeviceID.Trim() -Replace '\s  ',' '}}}, ^
         @{L=' Availability'                 ;E={;if([string]::IsNullOrWhiteSpace($_.Availability))                {'-'} else {$_.Availability}}}, ^
         @{L=' Battery Recharge Time'        ;E={;if([string]::IsNullOrWhiteSpace($_.BatteryRechargeTime))         {'-'} else {$_.BatteryRechargeTime}}}, ^
         @{L=' Battery Status'               ;E={;if([string]::IsNullOrWhiteSpace($_.BatteryStatus))               {'-'} else {$_.BatteryStatus}}}, ^
         @{L=' Chemistry'                    ;E={;if([string]::IsNullOrWhiteSpace($_.Chemistry))                   {'-'} else {$_.Chemistry.ToString() + ' [1=Other, 2=Unknown, 3=Lead Acid, 4=Nickel Cadmium, 5=Nickel Metal Hydride, 6=Lithium-ION, 7=Zinc Air, 8=Lithium Polymer]'}}}, ^
         @{L=' Design Capacity'              ;E={;if([string]::IsNullOrWhiteSpace($_.DesignCapacity))              {'-'} else {[Math]::Round($_.DesignCapacity / 1, 0).ToString('0,00# mWh')}}}, ^
         @{L=' Design Voltage'               ;E={;if([string]::IsNullOrWhiteSpace($_.DesignVoltage))               {'-'} else {[Math]::Round($_.DesignVoltage / 1, 0).ToString('0,00# mVolts')}}}, ^
         @{L=' Last Error Code'              ;E={;if([string]::IsNullOrWhiteSpace($_.LastErrorCode))               {'-'} else {$_.LastErrorCode}}}, ^
         @{L=' Error Cleared'                ;E={;if([string]::IsNullOrWhiteSpace($_.ErrorCleared))                {'-'} else {$_.ErrorCleared}}}, ^
         @{L=' Error Description'            ;E={;if([string]::IsNullOrWhiteSpace($_.ErrorDescription))            {'-'} else {$_.ErrorDescription}}}, ^
         @{L=' Estimated Charge Remaining'   ;E={;if([string]::IsNullOrWhiteSpace($_.EstimatedChargeRemaining))    {'-'} else {[Math]::Round($_.EstimatedChargeRemaining / 100, 2).ToString('0.00 %')}}}, ^
         @{L=' Estimated Run Time Left'      ;E={;if($_.EstimatedRunTime -eq '71582788')                           {'- [Running on ''AC Power'']'} else {$_.EstimatedRunTime.ToString() + ' [Minutes]'}}}, ^
         @{L=' Expected Life'                ;E={;if([string]::IsNullOrWhiteSpace($_.ExpectedLife))                {'-'} else {$_.ExpectedLife}}}, ^
         @{L=' Expected Battery Life'        ;E={;if([string]::IsNullOrWhiteSpace($_.ExpectedBatteryLife))         {'-'} else {$_.ExpectedBatteryLife}}}, ^
         @{L=' Full Charge Capacity'         ;E={;if([string]::IsNullOrWhiteSpace($_.FullChargeCapacity))          {'-'} else {[Math]::Round($_.FullChargeCapacity / 1, 0).ToString('0,00# mWh')}}}, ^
         @{L=' Install Date'                 ;E={;if([string]::IsNullOrWhiteSpace($_.InstallDate))                 {'-'} else {$_.InstallDate}}}, ^
         @{L=' Max Recharge Time'            ;E={;if([string]::IsNullOrWhiteSpace($_.MaxRechargeTime))             {'-'} else {$_.MaxRechargeTime}}}, ^
         @{L=' Config Manager User Config'   ;E={;if([string]::IsNullOrWhiteSpace($_.ConfigManagerUserConfig))     {'-'} else {$_.ConfigManagerUserConfig}}}, ^
         @{L=' Config Manager Error Code'    ;E={;if([string]::IsNullOrWhiteSpace($_.ConfigManagerErrorCode))      {'-'} else {$_.ConfigManagerErrorCode}}}, ^
         @{L=' Power Management Supported'   ;E={;if([string]::IsNullOrWhiteSpace($_.PowerManagementSupported))    {'-'} else {$_.PowerManagementSupported}}}, ^
         @{L=' Power Management Capabilities';E={;if([string]::IsNullOrWhiteSpace($_.PowerManagementCapabilities)) {'-'} else {$_.PowerManagementCapabilities}}}, ^
         @{L=' Smart Battery Version'        ;E={;if([string]::IsNullOrWhiteSpace($_.SmartBatteryVersion))         {'-'} else {$_.SmartBatteryVersion}}}, ^
         @{L=' System Creation Class Name'   ;E={;if([string]::IsNullOrWhiteSpace($_.SystemCreationClassName))     {'-'} else {$_.SystemCreationClassName}}}, ^
         @{L=' Time On Battery'              ;E={;if([string]::IsNullOrWhiteSpace($_.TimeOnBattery))               {'-'} else {$_.TimeOnBattery}}}, ^
         @{L=' Time To Full Charge'          ;E={;if([string]::IsNullOrWhiteSpace($_.TimeToFullCharge))            {'-'} else {$_.TimeToFullCharge}}}, ^
         @{L=' CIM Class'                        ;E={;if([string]::IsNullOrWhiteSpace($_.CimClass))                       {'-'} else {$_.CimClass}}}, ^
         @{L=' Status'                       ;E={;if([string]::IsNullOrWhiteSpace($_.Status))                      {'-'} else {$_.Status}}}, ^
         @{L=' Status Info'                  ;E={;if([string]::IsNullOrWhiteSpace($_.StatusInfo))                  {'-'} else {$_.StatusInfo.ToString() + ' [1=Other, 2=Unknown, 3=Enabled, 4=Disabled, 5=Not Applicable]'}}} ^| ^
    Format-List ^| Out-String -Width 1000)
    
    echo. & echo ^>Press ANY key to EXIT . . . & pause >nul & Exit
    
    
    

    I hope this helps.
      My Computer


  4. Posts : 6,196
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #4

    bartjunited said:
    I have a Lenovo laptop, just put in a new battery and been charging it for about an hour but still says 0%. If I pull out charger says low battery so I know it "sees" the battery.
    Any ideas

    TIA Bart
    I woud say that the battery is bad. Send it back and ask for another one.
      My Computers


  5. Posts : 428
    w10 1803
    Thread Starter
       #5

    battery is now charging showing 45%
    however when i take the charger out the screen automatically dims a lot as if on low power
    its a new build on the laptop and Ive checked the battery settings and its set to balanced
    could this just be because its a new battery?
      My Computer


  6. Posts : 7,998
    windows 10
       #6

    https://www.hp.com/us-en/shop/tech-t...g%20its%20life.

    You must charge for 24hours on first charge
      My Computer


  7. Posts : 6,196
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #7

    As Samuria advised, let it charge for 24 hours then disconnect the charger and see how many hours it works till it reaches 20% then charge it again. This second charge should take no longer than 3 hours.
      My Computers


  8. Posts : 428
    w10 1803
    Thread Starter
       #8

    Thanks
      My Computer


 

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