1. Joined : Aug 2015
    Posts : 1
    Windows 10
       31 Aug 2015 #1

    Touchpad Scrolling Not Working - Windows 10 Upgrade - Gateway NV570P


    I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers as was suggested in other posts, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem. Anyone have any solutions?
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 1
    Windows 10
       26 Sep 2015 #2

    MiShelly505 said: View Post
    I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers as was suggested in other posts, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem. Anyone have any solutions?
    This will be easier if you have a usb mouse and/or keyboard to use while correcting your laptop.
    Go into settings, devices, device manager. In device manager expand mice and other pointing devices.
    Right click your touch screen device (Elan Input Device), and left click uninstall to uninstall the driver.
    Windows will want to restart to complete the action. Allow Windows to restart, it will reinstall the driver, and you should now have functionality returned.
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 839
    Windows 8.1, Win10Pro
       26 Sep 2015 #3

    Unfortunately, you may be stuck with the problem for a long time!

    The HP forums have LOTS of posts with folks with the very same problem -- not able to scroll using their touchpads. And, they have the same limitations -- no Win10 synaptic drivers available from HP for their laptops.

    So, until the OEMs start providing such Win10 drivers, a lot of folks are going to be stuck with limited functionality on their laptop touchpads in Win10.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Touchpad not working for windows 10.
Hey :-) i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad. I have never experienced it not working for Windows 8. Please help.
Drivers and Hardware
Reversed/Inverted touchpad scrolling
Hello, I just updated my win7 to win10, despite several negligible issues, so far I'm rather content about it. HOWEVER there is one little, yet major problem I encounter and have no idea how to deal with; mentioned in the thread title. I browsed...
Drivers and Hardware
synaptics touch pad scrolling feature is not working
Hi Josiah its me again .Another issue tell me if u can solve this . Iam having synaptics touch pad in which scrolling feature is not working in win 10 ,was working in windows 8 . Can u guide me ?
Drivers and Hardware
Solved Problems with touchpad after upgrade to Windows 10
I have a ASUS Q200E laptop. After upgrading to Windows 10, my touchpad had been acting a little buggy. Anyone else experiencing any issues?
Drivers and Hardware
Windows 10 upgrade - mouse touch pad stopped scrolling.
Further to upgrading to W10 from W7 (on a W7 OS) my mouse touch pad has stopped scrolling. I've checked the drivers are up to date and yesterday I went through every single driver and downloaded everything that was out of date. If anyone has any...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:28.
Find Us
Twitter Facebook Google+



Windows 10 Forums