My Windows Keys Have Stopped Working


  1. Posts : 303
    Win 10 and 11
       #1

    My Windows Keys Have Stopped Working


    Hi.

    I have a Logitech G710+ at work and the Windows keys have suddenly stopped working. No Win+L for locking the computer, for instance. This just happened yesterday, and there were no updates to anything applied. I have checked the Logitech software panel, and can find nothing wrong.

    I have tried:

    Rebooting several times
    Shutting down and restarting
    Re-installing the Logitech software and drivers

    I'm not sure what else to do. I am wondering if it was a key combination that I pressed to deactivate these keys, much like you can use ALT-Shift (I think) to change the language on a dual language keyboard.

    I am horribly confused...

    Win 10 Pro 22H2
      My Computers


  2. Posts : 42,890
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, first you can check that you can still use the key combo by using the on-screen keyboard:
    My Windows Keys Have Stopped Working-1.png

    If that works, you have a problem with your physical keyboard.

    If it doesn't, try using a System Restore point.

    And as it's at work, it shouldn't be your problem- call your IT admin/dept.
    There may be some things you might want to be able to do that are not permitted because of policies your admin dept has applied.
      My Computers


  3. Posts : 303
    Win 10 and 11
    Thread Starter
       #3

    Thanks Dalchina.

    The on screen keyboard works, so I guess it's something in my physical keyboard. I will check the settings one more time.

    As for my IT department, well... Much comedy usually ensues when they get involved.

    Thanks again :)
      My Computers


  4. Posts : 42,890
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Ah..good luck.. if they can swap your keyboard and find it works... now that should be simple enough.. we can hope..
      My Computers


  5. Posts : 15,474
    Windows10
       #5

    dalchina said:
    Ah..good luck.. if they can swap your keyboard and find it works... now that should be simple enough.. we can hope..
    My company does not bother.

    IT is in Manchester, I am in Aberdeen - they just send a new pc (billing our cost centre of course lol) and you return old.
      My Computer


  6. Posts : 4,785
    Windows 10 preview 64-bit Home
       #6

    Catnip said:
    Hi.

    I have a Logitech G710+ at work and the Windows keys have suddenly stopped working. No Win+L for locking the computer, for instance. This just happened yesterday, and there were no updates to anything applied. I have checked the Logitech software panel, and can find nothing wrong.

    I have tried:

    Rebooting several times
    Shutting down and restarting
    Re-installing the Logitech software and drivers

    I'm not sure what else to do. I am wondering if it was a key combination that I pressed to deactivate these keys, much like you can use ALT-Shift (I think) to change the language on a dual language keyboard.

    I am horribly confused...

    Win 10 Pro 22H2
    Have you checked gaming mode is off?
      My Computers


  7. Posts : 303
    Win 10 and 11
    Thread Starter
       #7

    Fabler2 said:
    Have you checked gaming mode is off?
    Funny you should mention that. I was racking my brain trying to figure this out and the office comedian just came into my office and let me know that he had hit the gaming switch yesterday just to mess me up.

    Now I have to find a way to retaliate. Gently of course.
      My Computers


 

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