Windows 10 - USB Drive and USB Hub issues


  1. Posts : 17
    Windows 10 Pro
       #1

    Windows 10 - USB Drive and USB Hub issues


    Help required, my work PC is used to add and remove USB drives on a regular basis - recently the PC doesn't always recognise newly added USB drives, this can be USB sticks 2.5" HDD's and 3.5" HDD's via a caddy.

    Sometimes I can get them to be recognised if I go into hardware manager and find the physical drive and enable it and assign a drive letter, but windows will no longer do this for most newly added drives.

    I've tried the scan now option to repair from command prompt but I still get the issue.

    Any guidance is appreciated.

    Windows 10 Pro 22H2 OS Build is 19045.2546.
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @fuzed,

    It all depends if you want to clear them ALL or NOT ?

    If you open Device Manager > View > Show hidden Devices, you will now see EVERY drive, USB drive, or SD card that Windows knows about, whether they are currently connected or NOT listed under Disk Drives. Right-click on one to uninstall it and repeat for further uninstalls.

    Alternatively, have a look at this > USBDeview v3.06

    I hope this helps.
      My Computer


  3. Posts : 17
    Windows 10 Pro
    Thread Starter
       #3

    Thanks, I did that but still having to navigate to Disk Management and add drive letters via that, although some drives are not always being seen (connected via a USB hub), sometimes they are. Its a very odd issue, not sure if the hub is playing up - but it works with some drives and not others.

    most the USB drives are the 3.5" varieties.

    I've cleared down old drives but am still not having much luck, and I really don't want to have to re-install windows fully as I'll lose a great deal of applications and settings.
      My Computer


  4. Posts : 3,513
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #4

    I would try updating the chipset drivers or USB 3.0 drivers if applicable. I had a weird issue once. Windows would not see any USB flash drive or USB hard disk, only mouse and keyboard. I went in Device Manager and replaced any Intel USB device with the respective generic USB device (right-click, Update drivers, second option, again second option and pick the generic device from the list). After restarting with the generic USB devices I could connect any USB flash drive without any problem.
      My Computer


  5. Posts : 17
    Windows 10 Pro
    Thread Starter
       #5

    Thanks will give that a go to see if it helps, if not then it looks like I'll be re-installing Windows at some point in the next few weeks. Fun times.
      My Computer


  6. Posts : 305
    Win 10 and 11
       #6

    This might sound weird, but I had a similar problem with USB connections being intermittent. Cleaning the dust and fuzz out of the USB port solved it.

    Maybe that will help?
      My Computers


 

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