Printer Installation

123pugsy · 27 Feb 2023

Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
64-bit operating system, x64-based processor
21H2

I have been having issues with my printer utility so I uninstalled everything.
Trying to set up the printer which is hard wired into my desktop but it doesn't find it.
It finds the printer across the office which I even unplugged, via Wifi I guess.

How to tell it "hey buddy, hook your butt up to the printer that's attached to you"?

joeandmarg0 · 27 Feb 2023

You need to install the Printer driver.
Visit the printer manufacturers site for the correct driver version and installation method applicable to your model.

123pugsy · 27 Feb 2023

joeandmarg0 said:

You need to install the Printer driver.
Visit the printer manufacturers site for the correct driver version and installation method applicable to your model.

Did that just after posting. It won't complete the install. Not seeing a wired in printer.

I need a new printer anyways. Takes a page of warmup as the first sheet comes out black.

idgat · 27 Feb 2023

123pugsy said:

Not seeing a wired in printer.

"Wired" ... as in USB ?

Try a different USB computer port. Try a different USB cable.

Reboot after trying each option

123pugsy · 27 Feb 2023

idgat said:

"Wired" ... as in USB ?

Try a different USB computer port. Try a different USB cable.

Reboot after trying each option

Thanks. I'll try it tomorrow.

idgat · 27 Feb 2023

123pugsy said:

Thanks. I'll try it tomorrow.

Is it a Canon printer? From personal experience I know they are a proper PITA in getting the driver software to recognise the printer. I've found (and it might be the case for other printers) that it's best left unconnected until the driver software is partly installed, and asks for the printer to be connected and turned on.

123pugsy · 28 Feb 2023

idgat said:

Is it a Canon printer? From personal experience I know they are a proper PITA in getting the driver software to recognise the printer. I've found (and it might be the case for other printers) that it's best left unconnected until the driver software is partly installed, and asks for the printer to be connected and turned on.

Thanks.

It's a Brother. I've always had good luck with Brother products for the last 25 years.

New one coming tomorrow.

Paul Black · 28 Feb 2023

Hello @123pugsy,

I have put these together for you that might help with diagnosis.

Copy & Paste the following commands into a CMD Prompt and press Enter.

Code:


PowerShell Get-PrinterDriver -Name * ^| Format-Table -AutoSize ^| Out-String -Width 1000

Code:


PowerShell Get-WindowsDriver -Online  ^| Where ClassName -eq 'Printer' ^| Select ProviderName, ClassName, Online, Driver, Version, Date ^| Sort-Object -Property ProviderName, ClassName, Date, Version ^| Format-Table -AutoSize ^| Out-String -Width 1000

I hope this helps

Fabler2 · 28 Feb 2023

Might be worth uninstalling the driver completely before installing the new one. I use the PowerShell commands after removing from Settings.

How to completely remove a printer driver on Windows 10 - Pureinfotech

123pugsy · 28 Feb 2023

Thanks Guys.

I will uninstall before setting up the new printer.