DVD Drive Not Working in Win 10 Laptop

]I have an older laptop running Windows 10 ver. 22H2. It the DVD drive has stopped working for some reason. I uninstalled it and restarted and the computer reinstalled the DVD driver for the DVD drive. It still is not working. When I put a CD in it I get a dialog box that says “E:\ The directory name is invalid. See first attachment” After the CD is in I see DVD RW Drive (E:) in the tree side of Windows File Explorer, see second attachment. If click on that I see what can be seen in the 3rd or last attachment. I have uninstalled this device in the Device Manager and on reboot it reinstalls but I get all the same results. How can I fix this so the DVD drive works again?

Sounds like the drive is dead. Try booting up the computer with a Linux Live DVD.

bro67 said:

Sounds like the drive is dead. Try booting up the computer with a Linux Live DVD.

Not sure what you mean. I don't have anything with Linux connected to it. Thanks

Compumind said:

It's a technical way of testing the DVD drive to see if it reads properly.

If you are confused, just forget it and try a writing/reading a blank DVD instead.
You can also try loading some software from a DVD with Data on it to test.

It burned 7 files to it, couldn't verify them, and wouldn't open or even show up in Windows File Explorer after the burn. I checked it in another computer and the files were actually on the disk and could be opened but, again, they cannot be opened on the laptop where they were burned.

What software are you using for the DVD drive? I use Ashampoo Burning Studio Free from MS Store.
Sooo much easier than fighting MS Explorer

idgat said:

Common way of testing to make sure it's not a Windows/OS problem

Download Linux distro ISO (Mint version is a good one)
Download Rufus (boot usb creation program)
Create a boot USB
Boot from the USB and run Mint (DON'T INSTALL. It just loads up in the computer memory and is deleted when you exit)
Test your DVDrive
If it fails as well, then it's a hardware (DVDrive) problem

Thanks but it is an old computer that just sits in my livingroom and is rarely used. It just isn't worth me trying to do something that I have no experience with. But I really do appreciate you trying to help me. Thank you.

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PenPusher said:

What software are you using for the DVD drive? I use Ashampoo Burning Studio Free from MS Store.
Sooo much easier than fighting MS Explorer

I have no idea. Whatever was loaded on the computer to start with. I never used this computer to play DVDs so there was nothing special loaded on it. It was only used to copy files either form it or to it or install a program from CDs. Thank you.