DVD Drive Not Working in Win 10 Laptop

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  1. HDL
    Posts : 103
    Windows 10
       #1

    DVD Drive Not Working in Win 10 Laptop


    ]I have an older laptop running Windows 10 ver. 22H2. It the DVD drive has stopped working for some reason. I uninstalled it and restarted and the computer reinstalled the DVD driver for the DVD drive. It still is not working. When I put a CD in it I get a dialog box that says “E:\ The directory name is invalid. See first attachment” After the CD is in I see DVD RW Drive (E:) in the tree side of Windows File Explorer, see second attachment. If click on that I see what can be seen in the 3rd or last attachment. I have uninstalled this device in the Device Manager and on reboot it reinstalls but I get all the same results. How can I fix this so the DVD drive works again?
    DVD Drive Not Working in Win 10 Laptop-error.jpg
    DVD Drive Not Working in Win 10 Laptop-tree.jpg
    DVD Drive Not Working in Win 10 Laptop-directory.jpg
      My Computer


  2. Posts : 9,781
    Mac OS Catalina
       #2

    Sounds like the drive is dead. Try booting up the computer with a Linux Live DVD.
      My Computer


  3. HDL
    Posts : 103
    Windows 10
    Thread Starter
       #3

    bro67 said:
    Sounds like the drive is dead. Try booting up the computer with a Linux Live DVD.
    Not sure what you mean. I don't have anything with Linux connected to it. Thanks
      My Computer


  4. Posts : 5,025
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #4

    HDL said:
    Not sure what you mean. I don't have anything with Linux connected to it. Thanks
    It's a technical way of testing the DVD drive to see if it reads properly.

    If you are confused, just forget it and try a writing/reading a blank DVD instead.
    You can also try loading some software from a DVD with Data on it to test.

      My Computer


  5. HDL
    Posts : 103
    Windows 10
    Thread Starter
       #5

    Compumind said:
    It's a technical way of testing the DVD drive to see if it reads properly.

    If you are confused, just forget it and try a writing/reading a blank DVD instead.
    You can also try loading some software from a DVD with Data on it to test.

    It burned 7 files to it, couldn't verify them, and wouldn't open or even show up in Windows File Explorer after the burn. I checked it in another computer and the files were actually on the disk and could be opened but, again, they cannot be opened on the laptop where they were burned.
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  6. Posts : 9,781
    Mac OS Catalina
       #6

    Then the drive is culprit.
    Last edited by bro67; 15 Feb 2023 at 22:47.
      My Computer


  7. Posts : 2,197
    Windows 11 Pro (latest update ... forever anal)
       #7

    HDL said:
    Not sure what you mean. I don't have anything with Linux connected to it. Thanks
    Common way of testing to make sure it's not a Windows/OS problem

    Download Linux distro ISO (Mint version is a good one)
    Download Rufus (boot usb creation program)
    Create a boot USB
    Boot from the USB and run Mint (DON'T INSTALL. It just loads up in the computer memory and is deleted when you exit)
    Test your DVDrive
    If it fails as well, then it's a hardware (DVDrive) problem
      My Computers


  8. Posts : 173
    Windows 11 Pro 23H2 (Build 22631.3447)
       #8

    What software are you using for the DVD drive? I use Ashampoo Burning Studio Free from MS Store.
    Sooo much easier than fighting MS Explorer
      My Computers


  9. HDL
    Posts : 103
    Windows 10
    Thread Starter
       #9

    idgat said:
    Common way of testing to make sure it's not a Windows/OS problem

    Download Linux distro ISO (Mint version is a good one)
    Download Rufus (boot usb creation program)
    Create a boot USB
    Boot from the USB and run Mint (DON'T INSTALL. It just loads up in the computer memory and is deleted when you exit)
    Test your DVDrive
    If it fails as well, then it's a hardware (DVDrive) problem
    Thanks but it is an old computer that just sits in my livingroom and is rarely used. It just isn't worth me trying to do something that I have no experience with. But I really do appreciate you trying to help me. Thank you.

    - - - Updated - - -

    PenPusher said:
    What software are you using for the DVD drive? I use Ashampoo Burning Studio Free from MS Store.
    Sooo much easier than fighting MS Explorer
    I have no idea. Whatever was loaded on the computer to start with. I never used this computer to play DVDs so there was nothing special loaded on it. It was only used to copy files either form it or to it or install a program from CDs. Thank you.
      My Computer


  10. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #10

    Hello @HDL,

    idgat said:
    Common way of testing to make sure it's not a Windows/OS problem.

    Download Linux distro ISO (Mint version is a good one).
    Download Rufus (boot usb creation program)
    Create a boot USB
    Boot from the USB and run Mint (DON'T INSTALL. It just loads up in the computer memory and is deleted when you exit)
    Test your DVDrive
    If it fails as well, then it's a hardware (DVDrive) problem
    Further to the above, it is quite an easy thing to do and test the DVD drive.

     Linux Live USB / DVD:

    Basically . . .

    [1] Download the Linux ISO - I always use Linux Mint although there are others available.
    [2] Create a Bootable USB/DVD [ media ] using Rufus for example => Rufus.
    [3] Boot the media.
    [4] Test the DVD drive.

    > Download Linux Mint 20 Ulyana



    I hope this helps.
      My Computer


 

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