Intermittent Boot Failure from SSD

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  1. Posts : 41,961
    windows 10 professional version 1607 build 14393.969 64 bit
       #11
      My Computer


  2. Posts : 18
    Windows 10 Pro & Home
    Thread Starter
       #12

    As requested by zbook, I have run the V2 log collector and placed the output in Dropbox. The link to the Zip file is:
    https://www.dropbox.com/s/2nxa0gxh71...10%29.zip?dl=0
      My Computer


  3. Posts : 41,961
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    The log files displayed
    a) unexpected shutdowns and restarts
    b) windows failed Windows fast startup
    c) an out of date BIOS


    1) When available please post share links for the scripts in post #9.

    Run these scripts and post share links into this thread using one drive, drop box, or google drive.

    Tuneup plus
    Diskpar info

    https://www.tenforums.com/attachment...p_plus_log.bat

    https://www.tenforums.com/attachment...iskparinfo.bat


    2) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10

    3) Uninstall PrivadoVPN Wireguard
    (reinstall as needed)

    4) Run HD Sentinel (free or trial version)
    Hard Disk Sentinel - HDD health and temperature monitoring
    (results are instantaneous)
    Post images or share links for results on these tabs: (all disk drives)
    a) Overview
    b) Temperature
    c) SMART


    5) Make sure that Intel ME is up to date: (report into the thread any updates)
    https://dlcdnets.asus.com/pub/ASUS/m...PRIME%20Z590-P


    6) The BIOS: American Megatrends Inc. 0803, 3/25/2021

    Upgrade the BIOS to the most up to date non-beta BIOS

    PRIME Z590-P|Motherboards|ASUS Global






    Code:
    Event[11]:
      Log Name: System
      Source: disk
      Date: 2023-01-13T13:53:18.9090000Z
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Glenns-Smokin-Desktop
      Description: 
    The driver detected a controller error on \Device\Harddisk5\DR5.
    
    Event[12]:
      Log Name: System
      Source: disk
      Date: 2023-01-13T13:53:18.9090000Z
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Glenns-Smokin-Desktop
      Description: 
    The driver detected a controller error on \Device\Harddisk7\DR7.
    
    Event[13]:
      Log Name: System
      Source: disk
      Date: 2023-01-13T13:53:18.9090000Z
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Glenns-Smokin-Desktop
      Description: 
    The driver detected a controller error on \Device\Harddisk6\DR6.

    Code:
    Event[2786]:
      Log Name: System
      Source: EventLog
      Date: 2023-02-10T23:43:07.1710000Z
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Glenns-Smokin-Desktop
      Description: 
    The previous system shutdown at 11:39:24 PM on ?2/?9/?2023 was unexpected.

    Code:
    Event[2697]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2023-02-09T17:39:11.8610000Z
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Glenns-Smokin-Desktop
      Description: 
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Code:
    1/14/2023 7:34 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 144
P2: 3003
P3: fffff380dd94a5b0
P4: 40010000
P5: 0
P6: 10_0_19044
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\LiveKernelReports\USBHUB3\USBHUB3-20230114-0234.dmp
\\?\C:\Windows\TEMP\WER-140592781-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5504.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5515.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5523.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5543.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_144_eab8e620e835846ebccf36360a4552cf2325ac_00000000_cab_a7bfda88-4b33-482e-b6cc-b0b1892113d3

Analysis symbol: 
Rechecking for solution: 0
Report Id: a7bfda88-4b33-482e-b6cc-b0b1892113d3
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
    1/14/2023 7:34 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 144
P2: 3003
P3: fffff380dd94a5b0
P4: 40010000
P5: 0
P6: 10_0_19044
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\LiveKernelReports\USBHUB3\USBHUB3-20230114-0234.dmp
\\?\C:\Windows\TEMP\WER-140592781-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5504.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5515.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5523.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5543.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_144_eab8e620e835846ebccf36360a4552cf2325ac_00000000_a7bfda88-4b33-482e-b6cc-b0b1892113d3

Analysis symbol: 
Rechecking for solution: 0
Report Id: a7bfda88-4b33-482e-b6cc-b0b1892113d3
Report Status: 4
Hashed bucket: 
Cab Guid: 0

    Code:
    Event[2774]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2023-02-10T23:42:46.2410000Z
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Glenns-Smokin-Desktop
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
    Last edited by zbook; 12 Feb 2023 at 02:32.
      My Computer


 

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