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#11
@Studynxx,
1. Please read the label on the Verbatim External HDD and post the exact model number indicated in it . Also its capacity.
2. Plug in only your Verbatim External HDD ( Remove all other USB plugged in Storage devices) and post a screenshot of Windows Disk Management. Let us have a look at it. Please read through and follow the guidelines here Disk Management - Post a Screen Capture Image | Tutorials
3. What exactly is the error message you receive when you try to initialise it? Use Snipping tool , take a screenshot and post.
How to Use the Snipping Tool in Vista | Vista Forums
Screenshots and Files - Upload and Post in Seven Forums | Tutorials
4. Uninstall the version of Hard Disk Sentinel on your PC. Download and install the Trial version of Hard Disk Sentinel from Hard Disk Sentinel Trial version - HDD health and temperature monitoring. It won't ask you to register. Select your external disk and post a screenshot showing its health.
A sample screenshot (Overview) showing the health of my Seagate 500GB external HDD.
As Matthew Wai said I deny being a data Recovery expert. I am not a Data Recovery Professional and had never practiced it as a profession. I only analyse a given situation and try to find out if it is possible to recover the data. And yes, by my own experiments and trlals and helping those that require data recovery, I have acquired certain skills. Many were able to recover the data but some could not. But that is the nature of Data Recovery.
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