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#1
External drives malfunction
I'm Charlie From New York, and I'm new to this forum. I use Windows 10 on my Dell laptop. For several years, I have had six external drives for archiving my music and movies. Recently, all six ceased to operate at the same time. When I tried to open them individually, I received the same message: "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." When I re-started my computer and re-connected the drives, the same thing happened. I was told my devices may not be working properly. This happened all of a sudden, and to all drives at the same time! Could something have triggered this? Is there a way to salvage the drives?