Surface 5 0n Win 10 Pro - TPM

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  1. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
       #1

    Surface 5 0n Win 10 Pro


    I have just bought a second hand Surface 5 pro. Very good but.

    When I finalised all the windows updates I caught a glimpse of something 'firmware error, not downloaded'. I downloaded one of those free trial driver progs and it told me that there were 27 files needed updating and all seemed to be intel or system related.

    Is there a microsoft or intel address I can go to that will check my tablet and download as necessary? Win 10 pro is running beautifully and up to date but Update is not repeating the firmware warning anymore.
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  2. Posts : 6,320
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    'firmware error, not downloaded' is probably a BIOS update that failed downloading. Go to the Surface 5 web page and download the latest BIOS file and install it, preferably using a BIOS update (if available).

    For the MS updates the way to go is Windows update.
    For the Intel, use Intel® Driver & Support Assistant
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  3. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
    Thread Starter
       #3

    My Thanks Mega, will do it tomorrow
      My Computer


  4. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
    Thread Starter
       #4

    Didnt get a chance today. I have been waiting on a keyboard for this, cant fix anything with an on screen keyboard.
      My Computer


  5. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
    Thread Starter
       #5

    Surface 5 0n Win 10 Pro - TPM


    TPM. I wanted to activate TPM on this tablet as its yellow tagged in device manager. When I boot the tablet up I do not get a BIOS screen, it goes straight into Win 10. I have been told this is Win 11 compatible but ......
      My Computer


  6. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
    Thread Starter
       #6

    PROCESSOR
    Intel® Core™ i5-7300U CPU @ 2.60GHz



    GRAPHICS
    Intel® HD Graphics 620



    AUDIO
    Intel® Display Audio

    Realtek High Definition Audio(SST)



    NETWORKING AND I/O
    Marvell AVASTAR Wireless-AC Network Controller

    Hyper-V Virtual Ethernet Adapter



    MEMORY
    8 GB



    STORAGE
    SAMSUNG KUS030202M-B000



    according to the intel download there is no software available for this tablet, so much assume all ok??
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  7. Posts : 6,320
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #7

    Open Device Manager. Is there any yellow alerts of missing drivers?
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  8. Posts : 2,547
    Win 11 x 64 Home on PC and Win 11 Home x 64 on Surface 9
    Thread Starter
       #8

    yes mate. The tablet device manager tells me tpm is yellowed. Thats all. Apart from that I am delighted with the 'new' tablet.
      My Computer


  9. Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #9

    elbmek said:
    TPM. I wanted to activate TPM on this tablet as its yellow tagged in device manager. When I boot the tablet up I do not get a BIOS screen, it goes straight into Win 10. I have been told this is Win 11 compatible but ......
    There is a short "keystroke" procedure to go into the BIOS, but it does have the TPM chip, so no worries abot Windows 11.

    https://support.microsoft.com/en-us/...4-9ffc76fbca14

    Now, the TPM should be enabled by default, but here's how to see without going in to the BIOS:

    The easiest way to check the state of your TPM on a Windows 10 machine is to go to Device Security.
    You can do this by pressing the Windows key and typing device security and clicking on it.

    From there, click the Security Processor details link.
    You’ll see if the TPM is active in that area.

    If not, you will need to go into the BIOS and turn it on:

    https://docs.microsoft.com/en-us/sur...-uefi-settings

    Have fun!

      My Computer


  10. Posts : 2,800
    Windows 7 Pro
       #10

    Is it a 7th gen Processor ?
      My Computers


 

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