Windows 10: Windows 10 laptop won't shut down properly, needs power button to be p

  1.    25 Aug 2015 #1

    Windows 10 laptop won't shut down properly, needs power button to be p


    Hi, I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.

    When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.

    This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.

    Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.

    Thanks.
      My ComputerSystem Spec


  2. Posts : 1,178
    Windows 10 Home
       29 Aug 2015 #2

    crazyfool said: View Post
    Hi, I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.

    When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.

    This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.

    Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.

    Thanks.
    In another thread you were asking about a clean install. If you do this, you may have less problems. HOWEVER, I would highly recommend you use ASUS Backtracker to create a separate copy of your factory restore partition on a 16GB flash drive. You may want to check this out, specific to your laptop: https://www.youtube.com/watch?v=_haVpUtE7ck
      My ComputerSystem Spec

  3.    06 Sep 2015 #3

    UPDATE:
    this worked for me (intel management drivers)



    http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/How-to-Resolve-Post-Windows-10-Upgrade-Issues-on-HP-Laptops/td-p/5209825
      My ComputerSystem Spec


 

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