New
#1
0xc0000005 trying to install Dell Optiplex 9010 BIOS update
Trying to install BIOS update O9010A30.exe for Dell Optiplex 9010. When I try to run it I get the following.
Account is Administrator and I've tried it with Open and Run as Administrator and run from a Administrator Command Prompt.
Fails the same way every time.
EXE is not locked.
BIOS is currently at version A15.
System:Code:Faulting application name: O9010A30.exe, version: 0.0.0.0, time stamp: 0x00000000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0xc320c483 Faulting process id: 0x2aa0 Faulting application start time: 0x01d81863c4b5de35 Faulting application path: C:\Users\XXXxxxxxxXX\Desktop\O9010A30.exe Faulting module path: unknown Report Id: 428b9e9e-54aa-4e77-ba08-3d5ee54c651d Faulting package full name: Faulting package-relative application ID:
WIndows 10 Pro 21H1 19043.1503
Dell Optiplex 9010
16GB RAM
1TB SSD
Dual Dell 24" Displays
Dell U2422h Intel (R) Display Audio
Edge (primary), Firefox O(secondary)
Hajann Wireless mouse and keyboard
Intel(R) 82579LM Gigabit NIC 235.97 Down; 11.67 Up