Page 1 of 2 12 LastLast
  1.    25 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 6
    Windows 10

    Specific keyboard keys stopped working after installing Win 10


    After installing windows 10 on my HP laptop PC, some keyboard keys have stopped working. The keys that don't work are: { 'escape' 'g' 'h' 'backspace' }. I am sure it is not a hardware problem because on occasion, all the keys that previously did not work, start working again. In fact, as I am typing this thread, my keys are working correctly. When they stop working, I try to uninstall or update the driver in device manager but that does not work. Keep in mind this started happening after installing Windows 10. I have not had this problem in Windows 8.1.
      My ComputerSystem Spec
  2.    26 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 1
    windows 10

    I-am-having-the-same-problem,the-spacebar-does-not-work.unless-i-press-fn-key..also-1,2-have-same-problem.Using-toshiba-laptop
      My ComputerSystem Spec
  3.    26 Aug 2015 #3
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Have you two guys (or gals) installed your oem software for your laptop keyboards? With laptops, the software is often required in order to have functionality. I also recommend that when you visit your respective oem sites, it might be a good idea to see if they have Win10 drivers and software for everything (chipset, audio etc)

    And welcome to forum!
      My ComputerSystem Spec
  4.    01 Sep 2015 #4
    Join Date : Aug 2015
    Posts : 6
    Windows 10
    Thread Starter

    Could you direct me to where I could find such software? My keyboard is still acting up, forcing me to use my onscreen keyboard. I am a programmer...I need my keyboard to work.
      My ComputerSystem Spec
  5.    01 Sep 2015 #5
    Join Date : May 2015
    Central IL
    Posts : 4,021
    Mac OS Sierra

    There is no special software to install for keyboards. If the keyboard works fine with say a Linux Live DVD. It could be that Windows mapped it wrong. Windows is supposed to pick up on the keyboard during install, then give you a choice to change.

    Check keyboard mapping in the Control Panel, before anything. The only extra stuff the OEM software does, is add pop-ups when changing volume, let you use multimedia function keys if your keyboard has them.
      My ComputerSystem Spec
  6.    01 Sep 2015 #6
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Quote Originally Posted by efountain View Post
    Could you direct me to where I could find such software? My keyboard is still acting up, forcing me to use my onscreen keyboard. I am a programmer...I need my keyboard to work.
    You need to go to the hp website and search through the software and drivers for your model. You did not specify your model here

    Quote Originally Posted by bro67 View Post
    There is no special software to install for keyboards.
    There can be for laptops. OEMs use it to increase functionality and allow quick access to settings. It does not mean that this is the cause of OPs difficulties, but it would be the first thing I would check.
      My ComputerSystem Spec
  7.    01 Sep 2015 #7
    Join Date : May 2015
    Central IL
    Posts : 4,021
    Mac OS Sierra

    WhyMe as I stated before, 10 will pick up on the keyboard and load the proper drivers. Stuff like special media kes, you have to download if available on mfg. website. Majority of the manufacturers are only supporting up to Windows 7 & 8, because they were not ready for 10, when Microsoft released it.

    In turn, you now have a bunch of manufacturers scrambling to code the drivers and software to be compatible with 10. We went through this with XP & 7. Now we are dealing with it again in 10.
      My ComputerSystem Spec
  8.    01 Sep 2015 #8
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Quote Originally Posted by bro67 View Post
    WhyMe as I stated before, 10 will pick up on the keyboard and load the proper drivers...
    Sorry. That is not what you said.


    This is what you said
    Quote Originally Posted by bro67 View Post
    ...Windows is supposed to pick up on the keyboard during install...
    So maybe Windows didn't use the correct settings.

    You also said
    Quote Originally Posted by bro67 View Post
    ...It could be that Windows mapped it wrong...
    So maybe Windows mapped it incorrectly as a result of not 'picking up on the keyboard'


    I'm not disagreeing that some of the settings may be wrong. Possibly the registry may have incorrect values. But it is worth checking with the oem if this a known problem for which they have a fix. I have fixed loads of supposedly 'broken' laptops using this method.
      My ComputerSystem Spec
  9.    01 Sep 2015 #9
    Join Date : May 2015
    Central IL
    Posts : 4,021
    Mac OS Sierra

    I highly doubt that Windows incorrectly mapped the keyboard. Most likely the keyboard was already failing and Murphy's Law finally took effect.
      My ComputerSystem Spec
  10.    04 Sep 2015 #10
    Join Date : Aug 2015
    Posts : 6
    Windows 10
    Thread Starter

    Look, I will look into both of your answers. No need to argue. I will check back and let you what worked and what didn't. Worst comes to worst, my computer is still under warranty, I can always let HP figure it out.
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Keyboard not working properly after installing windows 10?
After having installed windows 10 on my Asus laptop. Some of the keys are not working. Any ideas??
Drivers and Hardware
Some keyboard keys stopped working after windows 10 upgrade
Hi, After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working. I have updated the touchpad and keyboard drivers but they are still not working. If someone could help out that would be great! Thanks
General Support
Acer keyboard not working after installing graphics driver
i have acer laptop aspire e1- 570g I have installed windows 10 and after i have install the graphics driver of that laptop the laptop is restarted and then after my keyboard is not working.... If i uninstall the driver then keyboard working.......
Drivers and Hardware
Keyboard not working properly after installing windows 10?
After having installed Windows 10 on my Asus laptop some of the keys on my keyboard are now not working? Any ideas of how to right this please??
Drivers and Hardware
Solved Error code 0XC000021a "Keyboard & Mouse stopped working"
My win 10 computer has just started giving me the above error code. I can log in using mouse & keyboard, but when I get to the start screen I get the above error code 0XC000021a. I have tried several times to do a fix, like shutting off the...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:35.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums