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Laptop freeze
I'm helping my brother on his laptop. This 5yrs old lenovo laptop freeze suddenly while in use.
I suspect the problem is the laptop's motherboard. Am i right ?
I'm helping my brother on his laptop. This 5yrs old lenovo laptop freeze suddenly while in use.
I suspect the problem is the laptop's motherboard. Am i right ?
It can be many things.
Is it a i5 or i7?
On a 5yrs old laptop it's probably overheat due to a dust clogged heat sink.
Do you have a hardware monitor?
My suggestion is open hardware monitor
Download and extract to C:\Program Files (x86)\HardwareMonitor and then run openhardwaremonitor.exe
Very good
Lost of things can cause freezing: software, hardware, etc.
Run the Lenovo driver and BIOS update software.
Run the Lenovo diagnostics overnight > full or customized tests > post images of the test selected with results
If your drive is corrupted or it's overheating a clean install won't solve the problem.
Boot from the Win 10 installation drive and on the first screen launch a CMD window (Shift+F10) and type:
chkdsk c: /f
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc.