Suspected dead HDD

Page 1 of 10 123 ... LastLast

  1. Posts : 449
    Windows 10 Home 64bit 21H2 OS 19044.1466
       #1

    Suspected dead HDD


    I have been asked by a friend to try and recover a HP Pavilion 15 ab629sa Notebook and the HDD seems to have died. When I power on the laptop it just gets to the HP logo and the dotted circle stops after 60 seconds or so and will not boot any further.
    I have run the HDD diagnostics and fails with HP error QFKT99-86LBOE-MFPX6J-6OR803.
    I have removed the HDD connected it with a SATA to USB adapter to my desktop and it only shows one file in File Explorer.
    I have run chkdsk /r /f (log attached)
    I have tried the Data Recovery option in Minitool Partition Wizard but it does not find any data.
    I am running a Surface Scan at the moment and it has found read errors in blocks just after a few minutes as shown below.
    Does this means I will be unable to recover the data without great expense? Which I am unwilling to spend.
    Any help will be much appreciated.
    HDD locked.txt

    Suspected dead HDD-2022-01-14_19-35-00.jpg

    Suspected dead HDD-2022-01-14_18-29-42.jpg

    Suspected dead HDD-2022-01-14_19-59-39.jpg
      My Computers

  2. steve108's Avatar
    Posts : 18,995
    19041.1466 - 2004/20H1 Pro x64
       #2

    paging @jumanji: what do you think? Seems like a dead disk to me, but maybe you have some ideas?

    Hello scopio, jumanji will respond when he sees my message.
      My Computer


  3. Posts : 449
    Windows 10 Home 64bit 21H2 OS 19044.1466
    Thread Starter
       #3

    steve108 said:
    paging @jumanji: what do you think? Seems like a dead disk to me, but maybe you have some ideas?

    Hello scopio, jumanji will respond when he sees my message.
    Thanks @steve108.
      My Computers

  4. Paul Black's Avatar
    Posts : 15,322
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #4

    Hello @scopio,

    Try this as an outside chance that you might be able to access the HDD and retrieve the data . . .

     Linux Live USB / DVD

    A Linux Live USB / DVD is a good emergency method of retrieving data from an otherwise UN-bootable drive or if you are having other drive difficulties.

    Basically . . .

    [1] Download the Linux ISO - I always use Linux Mint although there are others available.
    [2] Create a Bootable USB/DVD [ media ] using Rufus for example => Rufus.
    [3] Boot the media.
    [4] Copy the files from the OS to an external HDD/SSD or USB.

    > Download Linux Mint 20 Ulyana



    I hope this helps.
      My Computer

  5. steve108's Avatar
    Posts : 18,995
    19041.1466 - 2004/20H1 Pro x64
       #5

    @scopio,
    You will get better use out of a USB made for Linux by using Ventoy instead of Rufus:
    Ventoy iso bootloader EASY installs from usb for any iso os file

    Watch the video in the above link, then see:
    livecd . Ventoy
      My Computer

  6. Paul Black's Avatar
    Posts : 15,322
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #6

    Hello @scopio,

    As mentioned above . . .

    You might find this interesting and useful . . .

     Ventoy

    About Ventoy:

    Ventoy is an open source tool to create a bootable USB drive for ISO/WIM/IMG/VHD(x)/EFI files.

    With Ventoy, you don't need to format the disk over and over, you just need to copy the ISO/WIM/IMG/VHD(x)/EFI files to the USB drive and boot them directly. You can copy many files at a time and Ventoy will give you a boot menu to select them.

    Most types of OS are supported [ Windows/WinPE/Linux/Unix/VMware/Xen... ], including, x86 Legacy BIOS, IA32 UEFI, x86_64 UEFI, ARM64 UEFI and MIPS64EL UEFI.

    Basically, depending on the size of the USB, you can have ALL your Bootable ISO's on the USB. Additionally, you can also have Portable Apps, Tools, Utilities, Folders, and Files, ALL on the Non-Bootable Partition of the USB.

    > Ventoy - Main Page
    > Ventoy - Screenshots
    > Ventoy - Download Page
    > Ventoy - The ULTIMATE USB Boot Drive [ Video ]

    Also, @EdTittel, a Windows Insider MVP member, wrote this in his blog . . .

    > TOP 3 2020 WINDOWS 10 UTILITIES

    I have created a USB using Ventoy and find it an invaluable resource. It is probably the best thing that has ever happened to Bootable Media!



    I hope this helps.
      My Computer


  7. Posts : 449
    Windows 10 Home 64bit 21H2 OS 19044.1466
    Thread Starter
       #7

    Paul Black said:
    Hello @scopio,

    Try this as an outside chance that you might be able to access the HDD and retrieve the data . . .

     Linux Live USB / DVD

    A Linux Live USB / DVD is a good emergency method of retrieving data from an otherwise UN-bootable drive or if you are having other drive difficulties.

    Basically . . .

    [1] Download the Linux ISO - I always use Linux Mint although there are others available.
    [2] Create a Bootable USB/DVD [ media ] using Rufus for example => Rufus.
    [3] Boot the media.
    [4] Copy the files from the OS to an external HDD/SSD or USB.

    > Download Linux Mint 20 Ulyana



    I hope this helps.
    I can understand steps 1 to 3 above but don't understand step 4.
    Which OS files do I copy to USB and what do I do after that?
      My Computers

  8. Paul Black's Avatar
    Posts : 15,322
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #8

    Hello @scopio,

    scopio said:
    I can understand steps 1 to 3 above but don't understand step 4.
    Which OS files do I copy to USB and what do I do after that?

    I assume that you are trying to recover your friends data?

    Once you have Booted into Linux on the USB, go to the locations of their personal folders and files and COPY them to an eternal USB or HDD/SSD.

    This is an excellent method of retrieving any folders or files because the HDD has hardly ANY load on it, as it would do if you were booted into the OS and running it online so to speak.

    Once you have completed the transfer, just exit out of Linux and remove the USB.

    I hope this helps.
      My Computer


  9. Posts : 449
    Windows 10 Home 64bit 21H2 OS 19044.1466
    Thread Starter
       #9

    Will try tomorrow with Ventoy.
      My Computers

  10. Paul Black's Avatar
    Posts : 15,322
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #10

    Hello @scopio,

    Try the Linux Live USB / DVD as per my post first using Rufus.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:13.
Find Us




Windows 10 Forums