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#1
Acer tablet dock issue
I'm not sure this is the right place for this so please move it if it should be in a different part of the forum.
I'm working on my wife's Acer Sw3-013 (Switch 10E)(why do they give them 2 names?) with Win10 32 bit.
If I connect the tablet to the dock and turn it on it stalls at the Acer screen (no "throbber" - I looked it up and that's the name for the circle of dots that indicates a computer is doing something). It will sit like that for an hour if I let it.
If I turn it off, lift the tablet off of the dock and re-start it seems to boot normally.
This one also has the issue where it won't recognize the dock unless you put the right side on first and slowly sit it on so that the contacts touch one at a time.
I re-installed Windows a while ago and it made no difference and it sat for a few months until I could get back to it so I let it update overnight hoping it would find a newer driver for something and fix things (no luck but it needed to update anyway).
I'm thinking these problems are related and I'm leaning toward a driver issue but I'm open to suggestions.