Unable to Delete Bluetooth Mouse

Hello Forum,

I just restored my system from a Macrium Reflect image. The wireless bluetooth mouse wasn't working, so I attempted to delete it and reinstall. For some reason, I'm unable to delete the paired mouse. I was able to add the mouse again and it is working now, but I still have the paired mouse showing, and every delete attempt fails.

I've deleted all the Bluetooth drivers and reinstalled, but I'm still unable to delete the phantom paired mouse.

What's the fix to remove the paired mouse?

Regards

tjg79 said:

Hello Forum,

I just restored my system from a Macrium Reflect image. The wireless bluetooth mouse wasn't working, so I attempted to delete it and reinstall. For some reason, I'm unable to delete the paired mouse. I was able to add the mouse again and it is working now, but I still have the paired mouse showing, and every delete attempt fails.

I've deleted all the Bluetooth drivers and reinstalled, but I'm still unable to delete the phantom paired mouse.

What's the fix to remove the paired mouse?

Regards

Wasnt this already posted and had replies? Did you delete and repost?

tomdsr said:

Wasnt this already posted and had replies? Did you delete and repost?

It wasn't posted by me. Do you know of the link to the thread?

Try3 said:

Delete the unwanted mouse in
Control panel,
[View by - Small icons, just to see everything]
Devices & printers.

Or use Bluetooth command line tools

Denis

My attempt to delete from the control panel, small icons view, fails as well.

I looked at the Bluetooth command line tools, and attempted to remove the paired mouse using the "btpair" command from an elevated command prompt, but I got an indication that "btpair" is not recognized as an internal or external command, operable program or batch file.

Try3 said:

Right-click on its icon and select Remove device

That fails as well.

Try3 said:

What happened exactly?
Denis

When I click to remove the device, I get a momentary change in status from "paired" to "removing device." Then, after about 15 seconds, the status changes to "remove failed" as indicated in the screen shot above.