How to get Samsung S10+ to be seen on Windows 10

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  1. Posts : 122
    Currently Windows 10 Pro
       #1

    How to get Samsung S10+ to be seen on Windows 10


    Hi.
    Before posting this topic I did have a check and looked at the topic on Connecting Android to Windows 10.

    I have Samsung S8+ which works on my windows 10 thanks to the guidance and assistance of members on this forum.

    However an old friend wants his Samsung S10+ installed on his Windows 10 PC without having a microsoft account.

    Old mate did try to set up a microsoft email account but was incorrect , tried few times to delete that microsoft account but no joy, Each time he tried to go through the same process on adding the phone, he encounters the same problem, so he gave up.

    Old mate wants to connect the phone so he can access his boat and fish photos but without having the need to create a microsoft account. Is there a way around this?

    The other, worst case scenario is do a clean install and start from scratch.

    Any assistance / suggestions would be greatful.
    Thanks.
    Bondy
      My Computer

  2. MisterEd's Avatar
    Posts : 987
    Windows 10 Pro 64-bit v21H2
       #2

    Why are you talking about using a Microsoft account? I have never heard of that.

    With both my old Samsung S7 and now my Samsung S21 all I have to do is
    • Plug the phone into the computer's USB port
    • Make sure phone screen is unlocked
    • Navigate to This PC in Windows Explorer.
    • You will see the phone under Devices and drives

    You can then copy photos to your computer

    How to get Samsung S10+ to be seen on Windows 10-phone1a.jpg

    How to get Samsung S10+ to be seen on Windows 10-phone2a.jpg

    How to get Samsung S10+ to be seen on Windows 10-phone3a.jpg
      My Computers


  3. Posts : 122
    Currently Windows 10 Pro
    Thread Starter
       #3

    MisterED,
    Thanks for that, I did try that earlier today on three occassions but it does not see the Samsung Phone.

    Strange that the operating system cannot detect or see it. I even downloaded and installed the Samsung USB connector. Something has gone skewy.
      My Computer

  4. MisterEd's Avatar
    Posts : 987
    Windows 10 Pro 64-bit v21H2
       #4

    If you want a wireless connection you can use the Your Phone app. You can download it from the Microsoft Store in Windows 10.

    Note the Your Phone app works on many newer Samsung phones. For example, it works on Samsung Galaxy S9 and newer phones.

    From the Your Phone app you can do this on your phone:
    • Show Notifications
    • Show Messages
    • Show Photos and copy them to your PC
    • Show Apps
    • Make and receive Calls

    How to get Samsung S10+ to be seen on Windows 10-your-phone.jpg

    Your Phone app requirements and set up
    https://support.microsoft.com/en-us/...e-bf22e735f9e3

    Supported devices for Your Phone app experiences
    https://support.microsoft.com/en-us/...6-c4ac83ce8807

    - - - Updated - - -

    bondy99 said:
    MisterED,
    Thanks for that, I did try that earlier today on three occassions but it does not see the Samsung Phone.

    Strange that the operating system cannot detect or see it. I even downloaded and installed the Samsung USB connector. Something has gone skewy.
    It should work. Try this
    • Connect the phone to the computer with a USB cable
    • On the phone swipe down from the top of the screen to show notifications
    • You should see a notification about USB there. Make sure it is set to transfer files not just charge the phone.

    Other things to try are
    • Restart the phone. Sometimes this resets things.
    • Use USB debugging. Only use this as a last resort.
      My Computers

  5. Try3's Avatar
    Posts : 10,048
    Windows 10 Home x64 Version 21H2 Build 19044.1466
       #5

    Bondy,

    Different versions of Android behave in different ways but they all require permission to allow file transfers on their very first connection to a computer's USB port.
    - The dialog will probably appear on the phone's screen when you connect it by USB then run File explorer and select the phone in that.
    - If I remember correctly, you will also get a dialog on the computer that first time asking you to give a name to the phone. It's not important.

    I don't know what you mean by 'Samsung USB connector'. Samsung USB driver?
    Samsung USB driver - Download Latest Version
    How to install Samsung USB Driver [before connection]

    If you want more than mere file exchanges, you can use MyPhoneExplorer.
    FJ Software Development
    FJ Software Development - MPE FossHub download
    Howto and FAQ Use Android Phones with MPE - FJ Software
    MyPhoneExplorer links Windows computers and Android phones reliably - TenForums
    I've been using MPE for a decade and it is the first thing I put on a new phone.
    - I use it to sync files [including photos] & my Outlook Calendar, Contacts & Notes.
    - It lets me connect my phone by USB, home WiFi network & the phone's own WiFi hotspot.

    Best of luck,
    Denis
      My Computer


  6. Posts : 122
    Currently Windows 10 Pro
    Thread Starter
       #6

    Your Phone app requirements and set up
    https://support.microsoft.com/en-us/...e-bf22e735f9e3

    That's the option I tried earlier but requires one to sign in with Microsoft Account. Old mate created a Microsoft Account but had a typo, and does not use it and never had to use it as he uses Gmail.

    - - - Updated - - -

    Try3,
    Yes USB driver for that samsung phone. I have just downloaded the latest one,

    When the phone is connected via USB, nothing shows. not even new device detected screen.

    I'll be at old mates place on Wednesday morning and try again.

    I did see this link How to install Samsung USB Driver on Windows Computer and followed the instructions, message came back already installed so I'm stumped as to why it cant see it. Samsung phone icon does not show up in File Explorer.I'm certain I allowed permissions on that Samsung S10+ phone.

    Something has gone astray or I've missed a step somewhere, it can be frustrating when things don't go right.
      My Computer

  7. Try3's Avatar
    Posts : 10,048
    Windows 10 Home x64 Version 21H2 Build 19044.1466
       #7

    bondy99 said:
    When the phone is connected via USB, nothing shows. not even new device detected screen.
    The computer should, at the very least, make the normal bum-dee-di-dum sound as it detects the phone on USB.
    If that is not happening, I suspect one of these is duff:
    - the computer's USB connector [if yours is a laptop then try connecting to yours to bowl out this potential cause]
    - the USB cable in use [take a working USB cable of your own round to his place]
    - the phone's USB connector. The fact that the phone charges through that connection gives some grounds to think the connector works but the power supply & the data are processed separately within the phone. You could also try connecting your phone through the USB cable he uses to his computer.
    I think these tests will identify where the problem is.


    Best of luck,
    Denis
      My Computer


  8. Posts : 122
    Currently Windows 10 Pro
    Thread Starter
       #8

    Try3,
    Thanks for that workaround, He has a desktop pc. I have not heard it make that sound, sound works as I played a Youtube video file on his pc. I'll take my laptop over to his place and see if it works on mine. I'll take my usb cable to his place and have a play. I'll also use my phone in his pc and see what developes. All trial and error, process of elimination. hey!
      My Computer

  9. MisterEd's Avatar
    Posts : 987
    Windows 10 Pro 64-bit v21H2
       #9

    After I connect my phone to the computer with a USB there is a notification on the phone. Swipe the screen from the top to see the notifications. Look for USB settings notification. The setting for USB needs to be set to transfer files not charge phone. Here are a couple of examples:

    How to get Samsung S10+ to be seen on Windows 10-transfer1.jpg

    How to get Samsung S10+ to be seen on Windows 10-transfer2.jpg
      My Computers

  10. Try3's Avatar
    Posts : 10,048
    Windows 10 Home x64 Version 21H2 Build 19044.1466
       #10

    bondy99 said:
    I have not heard it make that sound, sound works as I played a Youtube video file on his pc.
    Yes, I should also have included
    - Test on your own computer first then take a USB stick / anything that connects by USB so you can use it to make sure that the normal sound plays upon connection to his computer.

    If it does not then he might have turned it off. Check in
    Start menu,
    Windows system
    Control panel,
    {set it to View by - Small icons so you can see everything}
    Sound,
    Sounds tab,
    scroll down the list to Device connect,
    select that entry then click on the >Test button underneath to hear whatever he has set.

    By default it is set to
    Windows Hardware Insert.wav
    [bum-dee-di-dum]
    but users can alter this.

    Since he has a desktop, you probably have a choice of USB connections. You can try each one but I would expect a cable problem rather than a USB connector problem.

    All the best,
    Denis
      My Computer


 

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