Windows 10: Win10 does not see USB Printer connection

  1.    23 Aug 2015 #1

    Win10 does not see USB Printer connection

    HP 1512 all in one printer only has a usb connection (not wireless)
    It was connected and worked in Win 7 but would not work in Win 10.
    Win 10 does not recognize the connection during installation.

    I followed the directions in the printer help, disconnected and reconnected, uninstalled and reinstalled, got HP to connect to my computer, and worked on it for 2 days. Now I have no Printer Help files (HP Techs deleted too much?)

    Any help would be appreciated
      My ComputerSystem Spec

  2.    23 Aug 2015 #2

    I had a similar problem with an HP 8500. I solved it by downloading the Full Install Product from the HP Support website and running that. That installs the drivers and some HP printing utilities.

    Here's the link to the software and drivers page:
      My ComputerSystem Spec

  3. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       23 Aug 2015 #3

    Try this:
    Uninstall the printer from Control Panel > Programs & Features,
    If prompted to remove the softer, answer yes.
    Disconnect the printer
    Restart the machine

    Make sure the USB connector is firmly connected to the printer - remove and reseat

    Connect the printer to the machine and turn it on, if an install starts, then the software (inf file) still exists.

    If nothing happens, that's what you want.

    Check Control Panel > Devices and Printers > This PC > Device installation settings
    Right click This PC (the name of your computer) and select Device installation settings

    Yes, do this automatically (recommended)

    Manually launch Windows Update and let it update what it needs to update. It should find a driver for your printer (WU is very good now with drivers - it provided working drivers for all but one obscure HP driver. My ancient HP 1480 printer has a good driver from WU).

    If WU doesn't provide the drivers, please post a screen shot of Devices and Printer
      My ComputerSystem Spec

  4.    23 Aug 2015 #4

    I had the assistant already but did that again
    did not work

    I had unplugged the printer the other day and so did the folks at HP. I will try it again tomorrow.

    Even though it is not one that is listed as incompatible, I think the printer is not compatible with windows 10.
    The printer 1010 is listed as incompatible and that is the printer I have minus the all-in-one features.
      My ComputerSystem Spec


Related Threads
After upgrade from 7 to 10 my 2 brother printers were visible and apparently ready. The HL2270DW would not print - just spooled forever but the MFCJ825DW worked. I tried using the Brother uninstall tool to remove the laser driver then installed the...
Hi All, I just called Microsoft India and they said if I use the Window 10 Upgrade System Tray Icon to do the download then it will auto-resume with no data loss if the internet connection fails. She said if I try to download Win 10 Upgrade some...
Printer Software & Win 10 in Drivers and Hardware
I spoke to Hewlett Packard UK this morning and asked them if my particular printer model would work under Win 10, and were they ready for the change. They asked my what OS I was using, so I said 8.1 home on my pc, and 8.1 pro on my laptop, all up...
Printer in Drivers and Hardware
Hi guys; i'm trying to install hp printer drivers from HP CD to print stuff but can't print anything from the web. when i put the HP printer cd to install i get this see pic.
Printer won't print. in Drivers and Hardware
About a month ago I bought a laser printer. It's a Samsung Xpress Multifunction M2070W. Starting today it will not print. I know the reason as a message comes up saying "Out of toner." I believe that there is still toner in it. This printer (and I'm...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:08.
Find Us