Diagnosing a no POST Case: PS, MOBO, CPU, other?


  1. Posts : 8
    Win 10 Dual boot Win7 (occasional Win-7)
       #1

    Diagnosing a no POST Case: PS, MOBO, CPU, other?


    Looking for advice on how to proceed with diagnostics. Win10 dual boot with Win7 for occasional use.

    Symptoms & diagnostics
    In approx last month, on occasion unit would not wake from sleep prompted by mouse input: system would crash as if power was turned off.
    At occasional start up system would halt, again as if power had been cut out; after another push on the start button, the system would boot to normal.
    Had one or two instances of running unit just powered off out of the blue, as if power had been cut.
    Failure event: start up press of start button did not cause start up, pressed 2nd time and had the impression of a slight peculiar sound like a short, but could have been the start switch - regardless unit dead.
    Opened case to use on-MOBO On switch provided on this MOBO; noticed light under this switch (orange glow) was off. MOBO switch ineffective. Conclusion: suspect PS, MOBO short, or cable problem.
    (Yes, I know operating with a flaky PS is not a good operating practice as this has the potential to spike components, but I was under a pressure with a time critical task.)

    Pulled PS, did live test with 2 MOBO power cables connected and PS start pins (24P P16-COM) jumpered: PS fan runs and Voltage output measures good on all pins.
    Question: Wondering if PS needs to have outputs loaded to verify PS is actually good?
    Rationale: I noted that on-MOBO ON Switch remained dark after reinstalling/cabling up PS, unit still dead. However, after pulling all extraneous hardware connections (loads) to MOBO (HD, SSD, Graphics card ... ) I now note the on-MOBO On switch glows as is normally the case when the PS is switched On. Can't hear PS fan running, and on-MOBO On is switch ineffective (PC won't even POST), so have to wonder how some power is getting to the MOBO. Maybe fault (short) protection of PS allows some low current supply (3.3V) to the the MOBO but disables other outputs (12V).

    Thinking next steps are to pull CPU Cooler, then pull MOBO and do a thorough close up inspection. At this point, no obvious problems on MOBO front side. Then pull CPU to inspect (thermal paste contamination on pins?) and reseat. Also inspect traces as I've always been careful, but nervous about the heavy cooler hanging cantilevered off the MOBO.
      My Computer


  2. Posts : 23,253
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #2

    Probably the 1st thing I would do, is pull the power supply and take it to Best Buy or a mom & pop computer store.
    They will have a power supply tester.
    Without a spare power supply to test with, that's probably the easiest way.


    Another option would be to get a power supply tester, like this maybe...

    https://www.amazon.com/Computer-Powe...7WW13H83&psc=1
      My Computer


  3. Posts : 8
    Win 10 Dual boot Win7 (occasional Win-7)
    Thread Starter
       #3

    Very, very helpful comments Ghot. You've pulled me back from rummaging further without addressing the obvious 1st diagnostic priority; confirm good power. Even if the local BBY can't test tomorrow, they do have an inexpensive PS in-stock (immediate temporary solution, and handy to have on hand). Thank you for your rapid response: I'll sleep better tonight.
      My Computer


  4. Posts : 23,253
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #4

    grinder18 said:
    Very, very helpful comments Ghot. You've pulled me back from rummaging further without addressing the obvious 1st diagnostic priority; confirm good power. Even if the local BBY can't test tomorrow, they do have an inexpensive PS in-stock (immediate temporary solution, and handy to have on hand). Thank you for your rapid response: I'll sleep better tonight.


    I have no idea if it IS the PSU. But it's the easiest thing to check.
      My Computer


  5. Posts : 6,319
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #5

    In 2013 I built a computer for my wife with a GA- Z87-D3HP and a i5 4670K, a computer almost like yours.
    In 2018 the computer began to shut down by it's own. It started to happen once a week and then began to get worst till it ended not booting.
    When I took out the MB it has a little smell of burned paper.
    I couldn't find where the smell was coming from, but I suspect it was from the CPU mounting socket.
    Microcenter asked US$ 50 only to evaluate the MB so I decided to buy a used Asus Z97 MB on eBay for US$100 and the computer came back to life and it's working very well.
      My Computers


  6. Posts : 8
    Win 10 Dual boot Win7 (occasional Win-7)
    Thread Starter
       #6

    Failure was in the MOBO VRMs. Haven't pulled the heatsinks, but I found signs of leaking capacitors.
    Based on some research found the lighting up of the start button probably has to do with PS supplying a standby +5V despite the PS not being "on."
      My Computer


  7. Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #7

    Bulged and Leaking Capacitors has meant a new motherboard is needed. I lost a motherboard to the problem and have changed some under warranty for clients but usually best to replace the board or upgrade to a newer one that may also need a new CPU and memory modules, due to the age of the problem board new direct replacements may not be available.
      My Computers


  8. Posts : 7,904
    Windows 11 Pro 64 bit
       #8

    grinder18 said:
    Failure was in the MOBO VRMs. Haven't pulled the heatsinks, but I found signs of leaking capacitors.
    Based on some research found the lighting up of the start button probably has to do with PS supplying a standby +5V despite the PS not being "on."
    That is standard operation. The PSU always provides the +5V standby line with the PC off provided the PSU is switched on. When you press the PC's ON button, this +5V line is connected to the PSU commanding it to turn on. A faulty PSU standby supply once caused my PC to fail to boot and I replaced the PSU under warranty.
      My Computers


 

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