USB disconnection warning many times after device is disconnected


  1. Posts : 23
    Windows 10 Pro
       #1

    USB disconnection warning many times after device is disconnected


    I plug in my Samsung Galaxy S10 through USB to my Windows 10 Pro, move over whatever pic or video I need to be on the laptop, then when I'm finished, I go to the S10 pull-down USB connection setting and change it from "Transfer files" to "Charge only"; Windows makes the disconnect sound, the drive disappears from Explorer, the phone indicates there's no more connection to Windows, and then I unplug the USB-C cable from the phone (it's still connected to the laptop's dock).

    I go do dishes or something, the laptop's display has gone black, I wake it up, and I get these pop-up warnings of "My S10: The device has either stopped responding or has been disconnected." This happened long after the "drive" was disconnected, like minutes later.

    Sometimes they'll be persistent and keep popping up all day. Closing them doesn't prevent more pop-ups. If I click into USB connections at the bottom right, the drive isn't connected. It's not in Explorer. The device/drive is not in Control Panel\Hardware and Sound\Devices and Printers, it's not in Settings > Bluetooth & Other Devices... for some reason, Windows thinks the drive is still supposed to be there even after it's realized that it's been disconnected. I don't know how to troubleshoot this or find what it thinks is the drive and tell it that it's intentionally disconnected (or at least that now that it's disconnected, stop telling me more than once that it's disconnected!).
      My Computer

  2. hsehestedt's Avatar
    Posts : 2,583
    Windows 11 Pro, 21H2
       #2

    It sounds like something may be actively looking for the phone. Could this be coming from the My Phone app? I don't use that app, so I'm not certain if this is the case, but may be worth checking.
      My Computers


  3. Posts : 23
    Windows 10 Pro
    Thread Starter
       #3

    hsehestedt said:
    It sounds like something may be actively looking for the phone. Could this be coming from the My Phone app? I don't use that app, so I'm not certain if this is the case, but may be worth checking.
    The My Phone app? I searched for that in Windows Start menu, and it showed a Your Phone app... is that what you mean?

    It says "Use your Android phone from your PC"... I don't want to manage my phone from my computer; that's silly. Way too much integration. No Microsoft, you can't see everything on my phone. Bad Microsoft.

    Anyway, the app just has a Get Started button, nothing about it already being connected or set up... do you use the app? I'm not seeing anywhere to say "Stop looking for my Galaxy S10 bro!" These new Microsoft "Store" apps have no menu at the top, they're worse than phone apps. Maybe I should just uninstall it and hope the problem doesn't happen again.
      My Computer


  4. Posts : 1,008
    win10 home
       #4

    Have you tried using Windows "Safely remove hardware" which should be located bottom right of the Taskbar?
    Could you explain why,in post 1 paragraph 1 line2,you "change from Transfer files to Charge only when endeavouring to remove hardware?
      My Computer


 

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