MTP USB Device

I got a question; I've been having this issue with these new Dells Laptops computer. What's happening is when you plug in your cell phone to the laptop it will come up with a MTP USB device with an exclamation point error in the Device Manager. I have tried uninstalling and reinstalling the drivers and Microsoft keeps on telling me that I have the latest drivers.

I started hunting around and ended up finding this solution that fixed the issue “net localgroup Administrators local service /add”. What I could see it adds \local to the administrator group. Once I rebooted and everything started to work. Why would this work it doesn't make sense to me and with this open up any security issues that might happen down the line having this in the administrator group.

Zefy

Can anybody help me explain why this would work? Just don't understand why adding the local to the administrator group would start make MTP USB device work.

Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums

You need a specific driver to communicate with your phone.
What are the phone specs?

To find the driver, open device manager, right click on the MTP USB device, select properties - Details Tab - Hardware ID and click on the fist line, right click and select copy.
Paste the ID here

Thank you for the link but my biggest question that no one add seems to understand is if I run this Command “net localgroup Administrators local service /add”. What I could see it adds \local to the administrator group. Once I rebooted and everything started to work. Why would this work it doesn't make sense to me and with this open any security issues that might happen down the line having this in the administrator group.

spunk said:

You can try this: MTP USB Device Driver for Windows [Fix MTP USB Device Failed].