W10 Didn't install my printers and can't even see them

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  1. Posts : 20
    Windows 11
       #1

    W10 Didn't install my printers and can't even see them


    I have two common home printers, Lexmark inkjet and HP laserjet on a home network, and when I upgraded from W7 to W10 they were not installed. The W10 network scan brought up nothing, even though both printers were switched on and 'awake'. Even with the laptop placed right next to the printers, still nothing! So I now have no way of printing and no way of installing a printer! Thanks MSoft. Can anyone help at all?


    PS: I also have blurry fonts, and I see from this forum and the web in general that that's a whole separate world of grief!
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  2. Posts : 8,633
    Mac OS Catalina
       #2

    It does help to know the model numbers of both printers and how they are connected. Also have you installed the manufacturer software, and is the connection set for "Private", when you open the Network & Sharing Center from the Control Panel?

    Also what has the blurry fonts? And what is the full model number of your Toshiba Satellite, not just the model group info. There are 10 different versions of that Group for that laptop.
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  3. Posts : 20
    Windows 11
    Thread Starter
       #3

    Hi, many thanks for replying, and sorry for not providing enough info. I've updated my spec.

    The Toshiba laptop is a Satellite Pro L670-18F. Part No. PSK3FE-01L00QEN

    The printers are:
    Printer 1 - HP LaserJet 100 Color MFP M175nw
    Printer 2 - Lexmark Inkjet Prestige Pro 805

    The blurry fonts are wherever there is normal text, e.g. Edge, Office, everywhere really. There is a thread on this and some kind of workaround is discussed, but it doesn't seem to work for everyone. It's nothing to do with display drivers; it's a MSoft move to make text appear best on mobile devices (and to hell with the rest of us with laptops and desktops). I would hope the furore about it on the Web will make MSoft implement a fix/option in a forthcoming W10 release.
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  4. Posts : 19,215
    W11+W11 Developer Insider + Linux
       #4

    Did you try going to Devices and Printers > Add a Printer ? Printers should be turned on and internet active.
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  5. Posts : 20
    Windows 11
    Thread Starter
       #5

    CountMike said:
    Did you try going to Devices and Printers > Add a Printer ? Printers should be turned on and internet active.
    Yes, and no devices found.
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  6. Posts : 2,755
    Windows 10 Home x64
       #6

    I have just found out that w10 fails to detect and install any networked printers (at least for me). w8.1 just did it fine. You must install them manually.
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  7. Posts : 4,439
    Win 11 Pro 22000.652
       #7

    eLPuSHeR said:
    I have just found out that w10 fails to detect and install any networked printers (at least for me). w8.1 just did it fine. You must install them manually.
    I'd hesitate to generalize like that, but I have a network printer connected by Ethernet to the router.

    I had to install it manually. I used the Win 8.1 installer package.
      My Computers


  8. Posts : 20
    Windows 11
    Thread Starter
       #8

    Is there a way I can install printers if W10 says it can't find any devices on my network?
      My Computer


  9. Posts : 100
    Window 11 Home 64bit
       #9

    Perhaps the Manufacturers Installation software will find your printer(s). That is how it is with my Canon printer.
    You may need to visit your manufacturers web site and download the most current install software.
      My Computer


  10. Posts : 1,217
    Windows 8.1, Win10Pro
       #10

    SkylineW10 said:
    Is there a way I can install printers if W10 says it can't find any devices on my network?
    I had exactly the same problem with my networked HP inkjet printer: Win8.1 found and installed it with no problem, Win10 couldn't even see it!

    What worked for me was downloading the latest Full Software suite package from HP and running that. It found the printer, installed the drivers, and installed the supporting HP software.
      My Computer


 

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