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  1.    3 Weeks Ago #61
    Join Date : Jul 2015
    Posts : 26
    10 Anniversary

    I went back to the last Toshiba one from 2016. It worked this time, but did not when I tried using it in the past. Thanks for the answers!!
      My ComputerSystem Spec
  2.    3 Weeks Ago #62
    Join Date : Oct 2013
    Posts : 26,620
    64-bit Windows 10 Pro build 17074
    Thread Starter

    Glad we could help.
      My ComputersSystem Spec
  3.    2 Weeks Ago #63
    Join Date : Jun 2016
    Posts : 2
    Windows 10 64 bit

    I'm having problems with my touchpad and after 2 days of trying, I'm hoping that someone can help.

    I updated Win 10 to the creators update, and it replaced my touchpad driver with the precision touchpad driver (which I can't stand), and I can't figure out how to get it back.

    I have a Samsung series 9 (NP900XL5), that was working perfectly until the update. I have tried downloading and installing various Synaptics drivers (from various places on the internet, as neither Samsung nor Synaptics currently have drivers available for download), but to no joy.

    When I run the setup, it appears to work fine, and tells me the drivers have been installed, but there is no change, and it's still showing as a precision touchpad in settings, and I don't have my old gesture controls back.

    I've also tried to update the drivers in device manager, but I'm wondering if part of the problem is that I just don't know which driver I should be updating. In Device Manager, I have the following listed under "Human Interface Device":
    - HID-compliant vendor-defined device
    - I2C HID Device
    - Microsoft Input Configuration Device
    - Samsung PTP Component Device

    These all seem related to the touchpad, and if I disable the I2C HID Device, all the others disappear. If I disable this or the Samsung PTP Component Device the touchpad stops working completely (not unexpected!)

    There is also "HID-compliant mouse" listed under "Mice and other pointing devices".

    I've tried updating the driver for each of these to the various synaptics ones that I've downloaded, but can't get it working.

    If anyone can offer any advice/help I'll be eternally grateful - I'm getting so frustrated at the loss of one finger scrolling and the awful palm sensitivity!


      My ComputerSystem Spec

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