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  1. Joined : Aug 2015
    Posts : 6
    Windows 10
       21 Aug 2015 #1

    Xbox Controllers Not Working


    I am using Windows 10 and I have been using my Xbox 360 Wired controller for some time now. I've been playing a game called Rocket League and in the middle of the match my controller stopped working. I plugged it back in to see if it would fix it, but it keeps telling me the controller is malfunctioning. I got a new controller and tried to use it, but it still tells me that the controller is malfunctioning and that it does not recognize. I even tied plugging it into my xbox360 to see if it would work and it did. Somethings not right.

    I've also noticed that the Microsoft Edge internet browser has been going very slow too.

    Can someone help me please?
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    California
    Posts : 186
    Kernel 4.x.x
       21 Aug 2015 #2

    Open Device Manager.
    (Right Click the start menu button and Click "Device Manager")

    When Device Manager is open, open the "View" menu, and tick the option "Show hidden devices"


    Look through the devices under "Game Controller" (or similar), "Universal Serial Bus controllers", and "Human Interface Devices".


    Right click and delete each option which is related to your XBOX controller. If the checkbox to delete drivers is available, tick this check box.


    This will clean out the configuration and driver caches.


    Plug in your controller and report back with the situation.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 6
    Windows 10
       21 Aug 2015 #3

    I can't find my controller in any of the drivers. I'm using a blue rock candy Xbox 360 controller which is a totally different controller. My old controller was an afterglow Xbox360 controller. I looked and when I unplugged and plugged my new controller back in, this new driver pops up and it says "Unknown USB Device (Device Descriptor Request Failed)".
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 6
    Windows 10
       21 Aug 2015 #4

    It was just working, but again during a match out of no where it stopped working. Now it's telling me it doesn't recognize it and that it's malfunctioning.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 6
    Windows 10
       23 Aug 2015 #5

    The controller will work, then it will stop working. It's really starting to annoy me. I will connect the controller about 3 hours later and it will work, then out of no where, it will stop working and it will tell me the device is malfunctioning and that the driver is not recognized. This started happening after I installed Windows 10. This started happening 2 hours ago.
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 4
    Windows 10
       10 Sep 2015 #6

    My Xbox controller shows up as an unknown device in device manager. I have tried to update drivers, it comes back with none available. Basically device manager just isn't recognizing this. It's not showing up in games at all, if I unplug it while in device manager the unknown device goes away. I know I've seen others with this issue as well.
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 4
    Windows 10
       10 Sep 2015 #7

    Hydranix said: View Post
    Open Device Manager.
    (Right Click the start menu button and Click "Device Manager")

    When Device Manager is open, open the "View" menu, and tick the option "Show hidden devices"


    Look through the devices under "Game Controller" (or similar), "Universal Serial Bus controllers", and "Human Interface Devices".


    Right click and delete each option which is related to your XBOX controller. If the checkbox to delete drivers is available, tick this check box.


    This will clean out the configuration and driver caches.


    Plug in your controller and report back with the situation.
    This failed. I even tried loading the Windows 360 CD and it said it could not find any drivers for this device. I know it's working fine for some, but I've had no success.
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 5
    Win 10 Home 64B
       10 Sep 2015 #8

    Tried different ports and everything? Different Cable? Reload USB drivers (if those are injured they will cause havok)
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 4
    Windows 10
       10 Sep 2015 #9

    JohnMidnight said: View Post
    Tried different ports and everything? Different Cable? Reload USB drivers (if those are injured they will cause havok)
    Different cable? Don't know what you're talking about, my controller is brand new, it's not being recognized. End of story, and do a search, lots of others like me. I did the suggested fix, it failed. Spent 3 hours with XBox CSR day before yesterday, she tried everything. We installed the software again.

    This computer I just got has some keyboard issues, they are sending me out another one. I've requested it had Microsoft 10 preinstalled, whether they do that or not I don't know.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       10 Sep 2015 #10

    I have Xbox 360 Wireless Controller Receiver shows up in Device Manager under it's own, shown in pic, Windows 8.1 and Windows 10 both supported these controllers as should the Wired XBox 360, drivers as shown from 7/9/2015. Not sure how much different can be with Wired compared to Wireless both using USB. Check also Devices and Printers in control panel to see if it was recognized there, mine shows as 2 devices because of the wireless receiver.

    Click image for larger version. 

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      My System SpecsSystem Spec


 
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